Sarah LaFargue
Lake Charles
Summary
I am a people person who enjoys meeting new people. I also am very interested in women's health, newborn care, chiropractic treatments,and would love to have an opportunity to grow in this field.
Overview
27
27
years of professional experience
Work History
Deputy Tax Collector
Calcasieu Parish Sheriff's Office
Lake Charles, LA
10.2016 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Trained new cashiers on operational procedures and customer service standards.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Implemented strategies to streamline checkout processes, reducing wait times.
- Collaborated with team members to optimize store layout for improved sales flow.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Reduced processing errors by meticulously following transaction procedures.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Improved efficiency, organized checkout area for optimal workflow.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
LPN Office Nurse/Specialized in NCV Testing
Dr Timothy Best, Neurologist
Lake Charles, LA
02.1999 - 08.2011
- Administered patient care under neurologist supervision, ensuring comfort and adherence to treatment plans.
- Monitored vital signs and documented patient progress in electronic health records.
- Assisted with diagnostic tests, preparing patients and maintaining equipment for optimal performance.
- Educated patients on medication management, lifestyle modifications, and neurological health topics.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for complex cases.
- Trained and mentored junior nursing staff, enhancing team competency in patient care practices.
- Improved patient flow through efficient scheduling and management of appointments and follow-ups.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Obtained patient vital signs and input/output measurements from inpatients.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Comforted and counseled patients and families throughout care process.
- Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
- Educated patients and families on health promotion, disease prevention, and self-care management strategies.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
- Increased patient satisfaction scores by consistently delivering high-quality nursing care tailored to individual needs and preferences.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Promoted a culture of teamwork through active participation in unit meetings, performance improvement initiatives, and collaborative problem-solving efforts.
- Contributed to organizational success by participating in accreditation surveys, quality assurance programs, and ongoing staff education activities.
- Enhanced patient recovery by providing compassionate care and closely monitoring vital signs.
- Improved patient satisfaction with empathetic communication and timely response to needs.
- Conducted regular patient assessments to identify changes in health status, enabling timely interventions.
- Supported patients and families through education on home care procedures, enhancing post-discharge outcomes.
- Assisted in management of patient flow in busy settings, reducing wait times and improving efficiency.
- Led training sessions for new LPNs and nursing assistants, improving team competency and patient care standards.
- Coordinated with pharmacy staff to ensure accurate medication dispensing, minimizing errors.
- Advocated for patients' needs and preferences with healthcare providers, fostering patient-centered care.
- Maintained meticulous records of patient care, treatments, and progress, ensuring continuity of care.
- Administered medications and injections to patients.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Reviewed patient history to verify conditions and current medications.
- Delivered emotional support to patients and families during challenging times.
- Provided patient education on health care issues and prescribed medications.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
- Administered patient assessments and neurological evaluations to support treatment plans.
- Coordinated patient scheduling and follow-up appointments to enhance clinic efficiency.
- Monitored vital signs and recorded patient information to ensure accuracy in medical records.
- Educated patients on neurological conditions and treatment options for improved understanding.
- Trained junior staff on office procedures and best practices for enhanced operational consistency.
- Streamlined communication between patients and healthcare providers to reduce wait times and improve satisfaction.
- Completed paperwork and prior authorizations and scheduled appointments for patients.
- Streamlined office procedures for increased efficiency, resulting in shorter wait times for patients.
- Provided compassionate care during sensitive situations, fostering trust between patients and healthcare providers.
- Participated in continuing education opportunities related to nursing best practices.
- Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
- Improved patient satisfaction by providing efficient and comprehensive care during office visits.
- Organized clinical supplies inventory, reducing waste and ensuring adequate stock for essential items.
- Enhanced patient education through clear communication of treatment plans and preventive measures.
- Educated patients and families on disease processes, medications and treatments.
- Coordinated referrals and follow-up appointments, supporting continuity of care for patients with complex needs.
- Facilitated communication between patients and insurance companies regarding billing issues or coverage questions.
- Managed patient flow, ensuring timely appointments and minimizing disruptions to the daily schedule.
- Maintained accurate medical records, contributing to seamless coordination among healthcare providers.
- Assisted in various medical procedures, increasing the scope of services offered at the practice.
- Served as liaison between physicians and outside specialists, establishing strong professional relationships that benefited patient care.
- Mentored new nursing staff members as they transitioned into their roles within the office setting.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Education
LPN NURSING DEGREE -
SOWELA COMMUNITY COLLEGE
Jennings, LA11-1998
High School Diploma -
AM BARBE HIGH SCHOOL
Lake Charles, LA05-1995
Skills
- Organizational growth
- Tax compliance expertise
- Negotiation techniques
- Accounting principles
Languages
English
Full Professional
Interests
- Enjoy participating in [activity] for overall physical and mental well-being
- Avid Reader
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I enjoy helping others and giving back to the community
- Cooking
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Documenting and sharing travel experiences
- Volunteer Travel
- I participate in low-impact exercises to strengthen core muscles
- Volunteering
- Horseback Riding
- Watching Movies and TV Shows
- Music
- I like working with my hands and fixing things
- Dancing
- Pilates
- Mindfulness Practices
- Reading
- Swimming
- Animal Care
- I enjoy cooking for friends and family gatherings
- Adventure Travel
- Volunteer Work
- I like trying new recipes and food trends
- Road Trips
- Participating in fundraising events to support local charities, schools, or community projects
- Creative Writing
- Personal Development and Self-Improvement
Timeline
Deputy Tax Collector
Calcasieu Parish Sheriff's Office
10.2016 - Current
LPN Office Nurse/Specialized in NCV Testing
Dr Timothy Best, Neurologist
02.1999 - 08.2011
LPN NURSING DEGREE -
SOWELA COMMUNITY COLLEGE
High School Diploma -
AM BARBE HIGH SCHOOL