Aniya Mayberry
Dunkin' Donuts
Mount Pleasant,US
5
years of professional experience
Sales Associate with five years of hands-on experience guiding youth in safe, engaging environments and managing daily program needs. Proficient in training, leading, and multi-tasking different areas of responsibility. Skilled at de-escalating conflicts, teaching food safety practices, and creating kid-focused activities that build confidence and teamwork. Seeks to bring calm leadership and clear communication to all areas of expertise.
Work History
Restaurant Team Member
1 Year 3 Months- Prepares multiple types of drink and food items, while also suggesting different pairings.
- Helps children choose menu items and recommends kid-friendly options.
- Handles customer escalations at point of sale, resolving complaints and processing refunds when needed.
- Eases upset customers with clear communication and offers appropriate refunds or remakes.
Event Coordinator
1 Year 10 Months- Cleaned patient rooms and ensured a safe, sanitary, and comfortable environment for patients.
- Coordinated events, while ensuring seamless execution and attendee satisfaction.
- Developed event timelines and checklists to optimize planning and resources.
- Led post-event evaluations to gather feedback and implement improvements for future activities.
Cashier Team Member
2 Years 8 Months- Stocked and organized shelves, while helping customers find grocery items.
- Carried groceries to customers' cars, often assisting children, mothers, and the elderly.
- Monitored front-end area for safety hazards, promptly alerting management to spills or equipment malfunctions.
- Resolved customer billing disputes by reviewing receipts and transaction history, which restored invalid charges quickly.
Education
High School Diploma
- Participated in ESCLA, gaining hands-on experience in cooking, community service, and leadership.
- Organized appreciation events for teachers to recognize their contributions to the school community.
- Supported mothers and children in need by collecting and donating essential items, including diapers, socks, and other necessities.
- Volunteered at elementary schools, teaching students proper handwashing and personal hygiene practices.
- Encouraged younger students to practice cleanliness, kindness, and respect toward others.
- [English & Biology Honors Award Recipient]
Skills
Youth supervision
Activity planning
Group coordination
Parent communication
Incident reporting
Cash handling
Customer conflict resolution
Front-end operations
Team scheduling
Inventory control
Timeline
Restaurant Team Member
Dunkin' Donuts
05.2025 - CurrentRead More
Event Coordinator
NHC Maury Regional Transitional Care Center
01.2024 - 11.2025Read More
Cashier Team Member
Kroger
12.2021 - 08.2024Read More
Mount Pleasant High School
High School Diploma
Read More