Aniya Maze
Spotsylvania,VA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
IHOP
07.2022 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Cashier
Weis
03.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Server
Texas Roadhouse
09.2021 - 12.2021
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Science -
Virginia Commonwealth University
Richmond, VA05.2027
High School Diploma -
Courtland High School
Spotsylvania, VA05.2023
Skills
- Communication
- Early Childhood Development
- Student Support
- Bilingual
- Servsafe Certified
- Order Accuracy and Delivery
- Train Staff
- Call Transfers
Certification
- CPR License - November 2022 to November 2024
Timeline
Server
IHOP
07.2022 - 08.2023
Cashier
Weis
03.2022 - 07.2022
Server
Texas Roadhouse
09.2021 - 12.2021
Bachelor of Science -
Virginia Commonwealth University
High School Diploma -
Courtland High School