Summary
Overview
Work History
Education
Skills
Timeline
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Aniyah Baugh

Houston,United States

Summary

Dynamic and goal-oriented professional with a strong background in customer service. Proven ability to train team members while ensuring customer satisfaction through clear communication and problem-solving skills. Always open to learning new skills to improve work performance and or quality. Proficient in safety and committed to maintaining a positive environment for both guests and staff.

Overview

4
4
years of professional experience

Work History

Agent

Teleperformance USA
02.2025 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided a friendly service to guests and addressed any concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.

Cashier

Big City Wings
07.2024 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.

Crew Trainer

Raising Cane's Restaurants
12.2021 - 11.2022
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.

Crew Member

Raising Cane's Restaurants
10.2021 - 11.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Lifeguard

American Pool Enterprises Inc.
06.2021 - 08.2022

Education

Bachelor Of Health Science -

Prairie View A&M University
Prairie View, TX

Skills

  • Problem-solving skills
  • Positive attitude
  • Customer service and care
  • Problem-solving
  • Goal-oriented mindset
  • Clear communication
  • Ensuring customer satisfaction
  • Service support
  • Critical thinking
  • Polite communication skills

Timeline

Agent

Teleperformance USA
02.2025 - Current

Cashier

Big City Wings
07.2024 - 10.2024

Crew Trainer

Raising Cane's Restaurants
12.2021 - 11.2022

Crew Member

Raising Cane's Restaurants
10.2021 - 11.2022

Lifeguard

American Pool Enterprises Inc.
06.2021 - 08.2022

Bachelor Of Health Science -

Prairie View A&M University

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Aniyah Baugh