Aniyah Carroll
Honolulu,HI
Summary
Proven leader and efficient problem-solver, adept at enhancing operational efficiency and team management, demonstrated during the time at Mod Super Fast Pizza. Skilled in technical knowledge and excellent communication, significantly improved customer satisfaction. Balances multitasking with high reliability, ensuring optimal team performance and facility standards. Detail-oriented individual with exceptional communication and project management skills.
Overview
7
7
years of professional experience
Work History
Shift Captain
Mod Super Fast Pizza
2021.09 - 2024.07
- Reviewed daily shift reports to maintain operational knowledge and identify areas for improvement or concern.
- Fostered a positive work environment by promoting teamwork, collaboration, and open communication among team members.
- Maximized shift productivity by effectively delegating tasks based on individual strengths and skill sets.
- Maintained high standards of cleanliness and organization throughout facility, ensuring optimal working conditions for all staff.
- Handled escalated customer complaints professionally while maintaining composure under pressure situations.
- Improved customer satisfaction scores through proactive problem-solving and excellent communication with team members.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Conducted inventory counts by adding each item in stock and documenting in book system.
Volunteer
Army National Guard Family Readiness
2017.06 - 2024.06
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
No Degree - Marine Biology
Hawaii Pacific University
Honolulu, HI05.2028
High School Diploma -
William Tennent High School
Warminster, PA06.2024
Skills
Operational Efficiency
Technical knowledge
Shift Scheduling
Situational Awareness
Team Management
Problem-Solving
Time Management
Multitasking
Reliability
Excellent Communication
Organizational Skills
Written Communication
Art
I love to sketch and paint. Another favorite art of mine is Ceramics.
Timeline
Shift Captain
Mod Super Fast Pizza
2021.09 - 2024.07
Volunteer
Army National Guard Family Readiness
2017.06 - 2024.06
No Degree - Marine Biology
Hawaii Pacific University
High School Diploma -
William Tennent High School
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