Aniyah Parks
Houston,TX
Summary
Dynamic customer service professional with experience at Chick-fil-A, excelling in problem resolution and guest services. Proven ability to enhance customer satisfaction through effective complaint resolution and team collaboration. Skilled in operating point-of-sale systems, consistently delivering positive outcomes and fostering loyalty among customers.
Overview
2
2
years of professional experience
Work History
Guest Services Cashier
Chick-fil-A
05.2024 - 08.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Resolved customer inquiries and concerns to enhance overall satisfaction and loyalty.
- Maintained cleanliness and organization of cash register area to ensure a welcoming environment.
- Assisted in training new team members on operational procedures and customer service standards.
Customer Service Associate
Walmart
03.2023 - 08.2024
- Processed transactions efficiently using point-of-sale systems.
- Resolved customer complaints promptly, improving overall service quality.
- Collaborated with team members to streamline operations and support peak times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Education
High School Diploma -
New Caney Highschool
21650 TX-494 Loop, New Caney, TX 77357Skills
- Customer service
- Team collaboration
- Problem resolution
- Customer complaint resolution
- Product knowledge
- Guest services
Timeline
Guest Services Cashier
Chick-fil-A
05.2024 - 08.2025
Customer Service Associate
Walmart
03.2023 - 08.2024
High School Diploma -
New Caney Highschool