Aniyah Simmons
Belleville,MI
Summary
Dynamic professional with a proven track record at Walmart, excelling in customer service and relationship building. Leveraged effective communication and upselling strategies to enhance customer experiences and drive sales. Recognized for adaptability and teamwork, consistently achieving sales objectives while fostering a positive shopping environment.
Overview
3
3
years of professional experience
Work History
Online Grocery Associate
Walmart
Belleville, MI
08.2024 - Current
- Enhanced customer decision-making by offering valuable advice on products and clarifying pricing details.
- Crafted promotional strategies to boost product visibility and sales.
- Ensured a pleasurable purchasing process by accurately managing customer service orders.
- Built strong customer relationships through effective inquiry handling.
- Coordinated effectively with team to meet and exceed sales objectives.
Barista
Target Corporation-Starbucks
Belleville, Michigan
01.2024 - 08.2024
- Actively promoted products and promotions to boost revenue.
- Guided new employees in understanding company policies and mastering sales techniques.
- Ensured a streamlined and interactive experience in a high-energy setting.
- Increased repeat business by memorizing and accurately performing product recipes.
Grill Master and Trainer
Chipotle
Canton, MI
03.2023 - 08.2023
- Elevated guest satisfaction by engaging them in personalized discussions.
- Optimized workflows with team efforts, boosting sales potential.
- Guided newcomers in delivering excellent customer service.
Online Grocery Associate
Walmart
Belleville, MI
10.2021 - 03.2023
- Provided support in customer decision-making for purchases.
- Managed order processing.
- Strengthened customer connections by addressing inquiries efficiently.
- Collaborated effectively with colleagues and team members.
Community Service Member
Interfaith Council For Peace And Justice
Ypsilanti, MI
03.2022 - 10.2022
- Implemented strategies to foster engagement in community-led social justice efforts.
- Scheduled and engaged in events for fundraising and awareness.
- Enhanced communication techniques while advocating effectively for community priorities.
- Collaborated with team to develop strategies enhancing community engagement.
- Strengthened leadership and problem solving skills by addressing community concerns and facilitating discussions on key issues
Education
Associate of Science - Radiography
Washtenaw Community College
Ann Arbor, MIAssociate of Science - Radiography
Ferris State University
Big Rapids, MISkills
- Customer service
- Safety protocols
- Team collaboration
- Effective communication
- Problem solving
- Adaptability to change
- Customer engagement
- Upselling strategies
- Attention to detail
- Product awareness
- Sales expertise
- Prioritizing orders
- Upbeat and outgoing attitude
- Relationship building
Timeline
Online Grocery Associate
Walmart
08.2024 - Current
Barista
Target Corporation-Starbucks
01.2024 - 08.2024
Grill Master and Trainer
Chipotle
03.2023 - 08.2023
Community Service Member
Interfaith Council For Peace And Justice
03.2022 - 10.2022
Online Grocery Associate
Walmart
10.2021 - 03.2023
Associate of Science - Radiography
Washtenaw Community College
Associate of Science - Radiography
Ferris State University
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