Aniyah Thompson
Jacksonville
Summary
Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Goal-focused restaurant server with several years of experience working in high-end, fine dining restaurant settings. Driven to go above and beyond to satisfy customers and improve operations. Dedicated to maximizing table turnover to take advantage of sales opportunities without sacrificing service.
Overview
6
6
years of professional experience
2025
2025
years of post-secondary education
Work History
Lead Server
Brookdale Assisted Living
Jacksonville
02.2020 - 12.2025
- Led a team of servers to ensure exceptional dining experiences for residents, fostering a welcoming atmosphere.
- Trained and mentored new staff on service standards and best practices, enhancing team performance and efficiency.
- Enhanced communication between dining and care staff to better address resident needs, improving overall care coordination.
- Built strong relationships with residents by providing attentive service and actively engaging in meaningful conversations.
- Collaborated with kitchen staff to ensure timely meal delivery and addressed resident feedback to improve service quality.
- Delivered exceptional dining experiences by efficiently serving meals and accommodating dietary restrictions for residents.
- Maintained cleanliness and organization of dining areas, ensuring a safe and pleasant environment for all guests.
- Engaged with residents during cleaning tasks, promoting positive interactions and enhancing their overall living experience.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Sanitized frequented areas and equipment using approved supplies.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
Education
Billed Highschool
Jacksonville, FLSkills
- Team leadership
- Staff training
- Client communication
- Meal service coordination
- Dietary accommodation
- Resident engagement
- Care staff collaboration
- Service quality improvement
- Dining area sanitation
- Health and safety compliance
- Cleaning equipment maintenance
- Feedback management
- Time management
- Conflict resolution
- Organizational skills
- Quality assurance
Timeline
Lead Server
Brookdale Assisted Living
02.2020 - 12.2025
Billed Highschool