Aniyia Jacobs
Garland,TX
Summary
Oriented worker with 4 years of working experience. Well-versed in customer service and using software. Very good at learning new skills with ease and efficiency. Dedicated to exceeding goals and maintaining a positive attitude.
Overview
3
3
years of professional experience
Work History
Lop Billing Specialist
ASP Cares Corporate Office
Farmers Branch, TX
03.2023 - Current
- Answered customer inquiries regarding billings, payments, and account status.
- Reviewed medical records to ensure the accuracy of billing information and patient data.
- Conducted research and gathered data from internal and external sources to form negotiations with law firms.
- Executed billing tasks and recorded information in company databases.
- Audited and corrected billing and posting documents for accuracy.
- Processed payment via telephone with focus on accuracy and efficiency.
Cashier Team Lead
Panera Bread
Rowlett, Texas
12.2020 - Current
Developed and maintained positive relationships with customers to enhance service.
Greeted customers at the counter to fulfill requests and answer questions.
Prepared and served various food and drink items to customer
specifications in fast-paced environments.
Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.- Maintained cleaning equipment and materials in a safe and sanitary working condition.
Education
Associate of Science - Nursing Administration
Richland College
Dallas, TX06-2026
High School Diploma -
Rowlett High School
Rowlett, TX06-2022
Skills
Electronic Medical Records
Collaborative Relationships
Customer Service
Proficient in [Software]
Prior Authorization Processing
- Cash Handling
- Computer Skills
- Call handling
- Sales Development
Timeline
Lop Billing Specialist
ASP Cares Corporate Office
03.2023 - Current
Cashier Team Lead
Panera Bread
12.2020 - Current
Associate of Science - Nursing Administration
Richland College
High School Diploma -
Rowlett High School
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