Aniyia Jacobs
Dallas,TX
Summary
Oriented worker with 4 years of working experience. Well-versed in costumer service and using software. Very good at learning new skills with ease and efficiency. Dedicated to exceeding goals and maintaining positive attitude.
Overview
3
3
years of professional experience
Work History
Lop Billing
ASP Cares
03.2023 - Current
- Executed billing tasks and recorded information in company databases.
- provided information regarding outstanding balances.
- Audited and corrected billing and posting documents for accuracy.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Worked with multiple departments to check proper billing information.
- Responded to customer concerns and questions on daily basis.
Food Service Worker
Panera Bread
12.2020 - 03.2023
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
Associate of Science - Nursing
Richland College
Dallas, TX05.2025
High School Diploma -
Rowlett High School
Rowlett, TX06.2023
Skills
- Electronic Medical Records
- Collaborative Relationships
- Customer Service
- Proficient in [Software]
- Prior Authorization Processing
Timeline
Lop Billing
ASP Cares
03.2023 - Current
Food Service Worker
Panera Bread
12.2020 - 03.2023
Associate of Science - Nursing
Richland College
High School Diploma -
Rowlett High School
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