Heather Yates
Royal,AR
Summary
Familiar with preparing and distributing customer statements, maintaining thorough and compliant records and resolving customer issues. Positive and upbeat when answering questions and offering information. Efficient billing professional with 19 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving.
Overview
37
37
years of professional experience
Work History
Billing/Coding and Billing Specialist
National Park Physicians Services
Hot Springs, AR
07.2003 - Current
- Used Athena to assign procedure and diagnostic codes to patient records for billing purposes.
- Performed billing and coding procedures for OB/Gyn office visits, labor and delivery, impatient and outpatient services.
Receptionist
National Park Physicians Services
Hot Springs, AR
07.2003 - Current
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Education
Hot Springs High School
Hot Springs, SDSkills
- Billing and coding
- Clinical and billing documentation and reimbursement
- Insurance claims
- Electronic Medical Records
- Medical Records Management
- Insurance Verification
- Payment collection
- Appointment Scheduling
- Patient Scheduling
Timeline
Billing/Coding and Billing Specialist
National Park Physicians Services
07.2003 - Current
Receptionist
National Park Physicians Services
07.2003 - Current
Hot Springs High School