Aniza Gunnon

Lead testing activities for a large-scale enterprise healthcare membership system implementation, coordinating testing across multiple workstreams, regions, releases, and business areas.

• Provide testing oversight, direction, and technical guidance to business testers, operations teams, subject matter experts, and cross-functional stakeholders throughout test planning, readiness, execution, defect resolution, and retesting.

• Lead Enrollment & Eligibility testing across complex healthcare workflows involving membership, enrollment, eligibility, Medicare, billing, electronic enrollment interfaces, and downstream system integrations.

• Coordinate functional, integration, interface, regression, data validation, and end-to-end testing to verify system configuration and business requirements prior to production implementation.

• Manage concurrent testing initiatives while balancing scope, timelines, defects, environment readiness, dependencies, and release milestones.

• Lead testing meetings, defect triage sessions, stakeholder discussions, and working sessions with business, technical, development, operations, product support, and testing teams.

• Analyze business and technical requirements to develop testing scenarios, identify coverage gaps, and determine appropriate validation methods for complex healthcare workflows.

• Review test scenarios, execution results, and supporting evidence for quality, completeness, and alignment with expected business outcomes.

• Execute manual testing and validate results across upstream and downstream healthcare systems, including inbound 834 enrollment transactions, data mappings, effective dates, benefits, subgroup, and member-level data.

• Lead defect investigation and root cause analysis for complex system, configuration, interface, mapping, and data issues; coordinate resolution and retesting with technical teams.

• Document, track, prioritize, and manage defects through the testing lifecycle, communicating status, risk, dependencies, and potential release impacts.

• Coordinate testing readiness across SIT and production-like environments, including file processing, test-data preparation, interface readiness, and downstream system availability.

• Provide coaching and guidance to testers and business partners on test execution, defect documentation, validation methods, and testing best practices.

• Participate in PI planning and release-readiness activities, proactively identifying testing dependencies, quality risks, and implementation impacts.

• Coordinated enterprise testing activities across Enrollment & Eligibility, accounting, billing, and related healthcare value streams.

• Managed test execution tracking and communicated real-time status, risks, defects, and dependencies to maintain alignment with release schedules.

• Developed and executed business and system test scenarios to validate functional requirements and end-to-end healthcare workflows.

• Partnered with technical and business teams to investigate defects, validate fixes, determine downstream impacts, and support successful implementation.

• Analyzed system and business processes to identify testing gaps, workflow inefficiencies, and opportunities to improve quality.

• Supported cross-functional healthcare technology initiatives spanning Enrollment & Eligibility, membership, accounting, and billing.

• Coordinated test case execution, status reporting, defect identification, and release activities to support timely delivery of system enhancements.

• Conducted User Acceptance Testing and scenario-based validation for healthcare membership system functionality.

• Analyzed business requirements and operational workflows to identify gaps, risks, and system improvement opportunities.

• Supported defect investigations through process mapping, workflow analysis, and collaboration with technical and business teams.

• Led operational activities supporting complex healthcare membership, enrollment, eligibility, and financial account functions.

• Oversaw membership eligibility processes to support accurate and timely access to healthcare benefits.

• Executed scenario-based UAT for the MembershipConnect platform and validated system behavior against business workflows.

• Identified and investigated system defects using process mapping, workflow analysis, and operational data.

• Facilitated stakeholder meetings to investigate issues, communicate findings, and coordinate resolution.

• Performed detailed financial and membership reconciliations, identifying discrepancies and partnering with cross-functional teams to resolve data issues.

• Coordinated documentation, scheduling, and meeting readiness for business and executive stakeholders.

• Maintained and reconciled accounts payable and receivable records and supported financial reporting activities.

• Prepared business and tax documentation in partnership with executive CPAs while maintaining accuracy and confidentiality.