Anja Meisel
Aubrey,TX
Summary
Reliable, upbeat, and detail-oriented "Jill-of-many trades" with outstanding customer service and relationship-building skills, eager to help others feel and be their best. Passionate about holistic healthcare and finding creative solutions, while also building confidence and happiness in my clients and team. Dedicated to understanding and transparently communicating business, client, and team needs in order to go above and beyond expectations. Thrives in a busy and demanding work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Account Executive
Digi Solutions
10.2023 - Current
- Prospecting and onboarding small or local businesses.
- Leveraged CRM to collect, organize and manage lead data and customer information.
- Understanding and anticipating client and business needs while providing individualized business solutions.
- Negotiating deals between my prospects and marketing agency, resulting in mutually beneficial agreements and cultivated relationships.
- Perform monthly review with clients, devise new strategies as needed to optimize their ROI.
Retail Sales Associate
Nordstrom
04.2023 - 10.2023
- Build customer loyalty and retention by delivering excellent shopping experiences, whether walk-in or scheduled styling appointment.
- Growing customer base with personal styling/shopping services.
- Understanding and anticipating client's needs and wants to suggest the best product.
- Meeting sales goals, averaging $231 SPH over the last 6 months, $170k total.
Seasonal Retail Sales Associate/Volunteer
Spuersinn Rostock
12.2022 - 12.2022
- Helped customers complete purchases, locate items, and join reward program.
- Organized new inventory (labeling/pricing and tagging) and restocked boutique according to color/size/type.
- Dressed mannequins and styled shop displays.
- Modeled new inventory to share via social media.
Client Solutions Associate
Gerson Lehrman Group, GLG
01.2022 - 03.2022
- Recruited mid-executive level industry experts into the GLG network to consult with GLG's clients, selling the benefits of ad-hoc while acknowledging concerns to ensure member satisfaction and potential referrals.
- Utilized internet resources and LinkedIn Recruiter to research industry market and competition to identify the most knowledgeable candidates.
- Performed over 30 cold calls per day across various project requests based on need, prioritizing relevant experts.
- Kept accurate records of (potential and new) network member interactions to be used for training, quality assurance, future reference, and anecdotes for GLG success stories.
- Learned and followed compliance regulations to meet organizational and industry standards given the confidential nature of client needs.
Lead Medical Scribe
Robin Healthcare
05.2021 - 01.2022
- Assisted physicians with patient charting of HPI, PE, diagnostic procedures and imaging, and transcription of impression and plan; Clinic scheduling and conciliation.
- Focus on Otolaryngology with extensive knowledge on vestibular disorders, nasosinal disorders, and head, neck, and skull base surgery.
- Trained new scribes on ENT specialty, charting, and note transcription preferences across 3 different providers.
- Singlehandedly completed clinic notes for 20 high complexity MDM patient encounters/week prior to training new scribes.
Server
RA Sushi Bar And Restaurant
08.2020 - 07.2021
- Recognized by manager for continually exceeding sales targets and maintaining high customer satisfaction.
- Guided customers through all menus, demonstrating advanced knowledge of specifics.
- Anticipated and addressed customer needs; Answered guest inquiries and resolved issues smoothly.
- Prioritized and coordinated execution of tasks accordingly.
- Embraced adaptability through daily and seasonal traffic fluctuations.
Senior Medical Scribe
Robin Healthcare
09.2019 - 10.2020
- Refer to Lead Medical Scribe role description.
- Writing preoperative and postoperative care instructions.
- Focus on Orthopedic Surgery, qualified to work on 5 or more providers dependent on clinic needs.
- Established new KEY notes for scribe training following consistent 5 star audits.
- Top candidate for Quality Assurance/Auditing Team (on-site) prior to company restructuring.
- Medical Billing and Coding
On-Duty Manager and Driver
Tiff's Treats Cookie Delivery
09.2017 - 03.2019
- Monitored compliance with health and fire regulations regarding food preparation and serving.
- Investigated and resolved complaints regarding food quality, service, or accommodations.
- Coordinated assignments of personnel to ensure timely preparation and delivery as well as excellent service.
- Maintained food and equipment inventories, and keep inventory records.
- Established standards for personnel performance and customer service including writing performance reviews.
- Counted money and made bank deposits
Barista
The Factory
06.2017 - 08.2017
- Made all beverages; trained on La Marzocco espresso machines and latte art.
- Ensured the entire cafe appears clean, tidy, and inviting.
- Assisted with line and dishwashing, mutually responsible for all restaurant duties.
FOH
Galaxy Cafe
09.2016 - 08.2017
- Greeted customers warmly and take orders using POS.
- Supervised outgoing prepared dishes and communicated with the kitchen regarding modifications, allergies, and timely delivery.
- Performed quality control; checking-in with customers to improve their experience if possible and maintaining a clean and welcoming interior.
- Prepared FOH sides and operated both the barista station and bar.
- Opened/closed the restaurant singlehandedly.
Education
Bachelor of Science - Neuroscience
The University of Texas At Dallas
Richardson, TX05.2021
Skills
- Strategic/Suggestive selling
- Adaptability
- POS systems
- Teamwork, training, and collaboration
- Customer service
- Public speaking
- Inventory management
- Store management
- Microsoft Office and similar organizational software
- Medical transcription EMR/EHR, billing/coding, and HIPAA
Certification
- Food Handler's
- TABC
Languages
English
Native or Bilingual
German
Native or Bilingual
Spanish
Professional Working
Chinese (Mandarin)
Limited Working
Timeline
Sales Account Executive
Digi Solutions
10.2023 - Current
Retail Sales Associate
Nordstrom
04.2023 - 10.2023
Seasonal Retail Sales Associate/Volunteer
Spuersinn Rostock
12.2022 - 12.2022
Client Solutions Associate
Gerson Lehrman Group, GLG
01.2022 - 03.2022
Lead Medical Scribe
Robin Healthcare
05.2021 - 01.2022
Server
RA Sushi Bar And Restaurant
08.2020 - 07.2021
Senior Medical Scribe
Robin Healthcare
09.2019 - 10.2020
On-Duty Manager and Driver
Tiff's Treats Cookie Delivery
09.2017 - 03.2019
Barista
The Factory
06.2017 - 08.2017
FOH
Galaxy Cafe
09.2016 - 08.2017
Bachelor of Science - Neuroscience
The University of Texas At Dallas