Experienced Supervisor with over 7 years of experience in Aquatics. Excellent reputation for resolving problems, improving customer satisfaction, and ensuring guest safety.
Overview
7
7
years of professional experience
Work History
Aquatics Area Manager
Six Flags Carowinds
08.2024 - Current
Oversaw daily operations, ensuring adherence to company standards and policies.
Developed and implemented strategic initiatives to enhance operational efficiency.
Led cross-functional teams to achieve performance targets and improve service quality.
Analyzed market trends to identify growth opportunities and drive business expansion.
Ellis & Associates Instructor
Cedar Point
03.2019 - Current
Teach up to thirty associates in a class on how to properly become an Ellis & Associates lifeguard.
Plan activities with a purpose and lead different scenario’s during classes & in-services.
Ensure all associates have completed the proper number of in-service hours each month.
Aquatics & Haunt Operations Supervisor
Cedar Point
02.2020 - 08.2024
Oversee daily operations to ensure high levels of productivity.
Schedule up to 450 employees and complete time edits through Kronos.
Manage up to 450 employees, overseeing hiring, training, and professional growth of employees.
Resolve problems, improve operations and provide exceptional service.
Create team-building activities to enhance working relationships.