Anjali Patel
Edinburg,TX
Summary
Detail-oriented Pharmacy Technician with extensive experience in accurately filling prescriptions and ensuring compliance with regulatory guidelines. Proven ability to cultivate strong relationships with customers and promote a collaborative environment among pharmacy team members. Recognized for expertise in preventing fraud, waste, and abuse within pharmaceutical practices. Career objective focused on leveraging skills to enhance operational efficiency and customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hotel Management Team
Texas Inn
Edinburg, TX
05.2023 - Current
- Oversee daily operations to ensure exceptional guest experiences and operational efficiency
- Coordinate cross-departmental efforts, including front desk management, housekeeping, maintenance, and guest services, to maintain the highest standards of hospitality and service
- Lead, train, and mentor staff to foster a team-oriented environment that promotes professional development and high employee morale
- Oversee employee attendance and working schedules, including time off, overtime and breaks
- Onboard new hires
Certified Pharmacy Technician
Walmart INC.
Edinburg, TX
05.2020 - Current
- Efficiently process and accurately dispense prescription medications, while providing exceptional customer service and adhering to regulatory requirements at Walmart Inc
- Interpret and enter prescriptions
- Answers, resolves and triages inbound inquiries
- Understand 3rd party insurances and follow-through of insurance-related issues
- Resolve insurance-related issues and assists patients with various forms of financial assistance
- Professional filling of prescriptions (right medication, right dosage, right amount)
- Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medications
- Communicate directly with patients over the phone to assist them in the awareness of their medications
- Inventory Control
Asset Protection
Walmart INC.
Manhattan, KS
02.2020 - 05.2020
- Maximized sales through asset protection strategy implementation
- Apprehended shoplifters as required
- Coordinated all activity with loss prevention team and store management
- Created safe work environment and positive customer experience
- Investigated internal thefts of store products and currency
- Monitored building physical security in coordination with local authorities
- Maintained and updated store surveillance systems as needed
Seasonal Tax Preparer
Liberty Tax
Manhattan, KS
01.2020 - 02.2020
- Prepared and filed simple and complex tax returns
- Ensured clients comply with federal and state tax laws
- Interviewed clients to get an exact picture of the financial situation
- Responded to internal revenue service, state and local government notices, and document requests
- Utilized information provided by clients to prepare individual tax returns and inputting them into tax preparation software
- Assisted in providing exceptional client-services to establish and maintain strong working relationships with clients and increase retention by solving their taxation issues in a timely and efficient manner
- Followed all company procedures regarding information handling to ensure client confidentiality
- Prepared tax returns in compliance with firm's policies and adhering to the firm's written tax practice standards as well as 1040 procedure manual
- Maintained up-to-date knowledge of latest tax laws, regulations and changes as well as researching tax questions
Personal Shoppers
Walmart INC.
10.2019 - 02.2020
- Identified clients' needs and locating products that meet those requirements
- Focused on sales that involved building long-lasting relationships with clients
- Provided exceptional service and ensuring all client goals and needs are met including budget, and interests
- Drove sales through existing client book
- Built customer relationships and loyalty through personal interaction and the maintenance of a client file
- Understood product/merchandise information communicating features and benefits of the product
- Met and exceeded sales and new account goals
- Delivered quality, personalized customer service
Front-end Cashier
Walmart INC.
04.2019 - 10.2019
- Received payment by cash, check, credit cards, vouchers, or automatic debits
- Issued receipts, refunds, credits, or change due to customers
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Handled returns and answering questions about merchandise, store policies, and ongoing promotions
Part-Time Bookkeeping
Siddhivinayak Investment Group LLC
02.2019 - 09.2019
- Mastered bookkeeping software like QuickBooks, Process payroll, electronic deposits and Employee pay adjustments, coordinated daily accounts payable, invoicing and receivables for accounts in QuickBooks
Education
Master’s - Business Administration, Major in Finance
UKA Tarasadia University
06.2016
Bachelor’s - Business Administration, Major in Finance
Veer Narmad South Gujarat University
04.2014
Skills
- Data entry
- Pharmacy and customer records management
- HIPAA
- Pharmacy operations
- Patient confidentiality
- Prescription labeling
- Filling prescriptions
- Insurance verification
- Prescription verification
- Stocking medications
- Audits
- Microsoft Office Suite
- Web search tools
- Detail-oriented
- Ability to multitask
- Self-motivated
- Hardworking
- Great communication skills
- Teamwork
- Independent work
- Attention to Detail
Certification
Certified Pharmacy Technician (CPhT)
Timeline
Hotel Management Team
Texas Inn
05.2023 - Current
Certified Pharmacy Technician
Walmart INC.
05.2020 - Current
Asset Protection
Walmart INC.
02.2020 - 05.2020
Seasonal Tax Preparer
Liberty Tax
01.2020 - 02.2020
Personal Shoppers
Walmart INC.
10.2019 - 02.2020
Front-end Cashier
Walmart INC.
04.2019 - 10.2019
Part-Time Bookkeeping
Siddhivinayak Investment Group LLC
02.2019 - 09.2019
Master’s - Business Administration, Major in Finance
UKA Tarasadia University
Bachelor’s - Business Administration, Major in Finance
Veer Narmad South Gujarat University