Summary
Overview
Work History
Education
Skills
Timeline
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ANJAN PABLA

McKinney,Texas

Summary

As Business Analyst Having 2 years of experience with increasing responsibility in healthcare domain and Information Technology Having 2 years of Business Analyst computerized Developed client requirements and their detail design documents to implement commercial claims processing on a Medicaid platform. Good working knowledge of Claims processing, Excellent knowledge of HIPAA standards, EDI (Electronic data interchange) Transaction Set EDI X12 837, 270/271, 276/277, 278, 834, 835 Gathered requirements and implemented Managed Care Medicare programs Held JAD sessions for internal Claims processing department Performed on - site Health Plan reviews for Medicaid encounter compliance Implemented and maintained all EDI payer files for private, Medicaid and Medicare insurance plans Designed and implemented a Pharmacy Medical Administration Record (MAR) Gathered requirements and use case scenarios for all HIPAA X12 transactions to be upgraded to a new platform for compliance, validation and routing that included process flows Implemented Hospital & Home Health Pharmacy Systems Claims Fraud & Abuse Extensive Claim experience for Provider, Payer, Clearinghouses, Pharmacy Expert level knowledge of healthcare industry applications and processing, EDI transaction sets and formats. Good understanding of Software Development Life Cycle (SDLC), Rational Unified Process (RUP), Agile/Scrum methodology, Unified Modeling Language (UML), Object Oriented Analysis and Design Concepts (OOAD), Business Process Re-engineering (BPR), Test Lifecycle, Data Modeling. Experience in writing Business Requirements Documents (BRD), System Requirement Document (SRD), Use Case Specifications, Functional Specifications, and Technical Specifications across the Deliverables of a project. Strong Experience in Smoke, Functional, Regression, Performance and User Acceptance testing for the highly structural and complex systems. Extensive experience in Black Box Testing, Functionality Testing, System Testing, Regression Testing, UI Testing, User Acceptance Testing (UAT), Bug tracking system & process and Database Testing using SQL. Expertise in Population Health Management and Risk Adjustment experience Technical Skills Strong knowledge of FDA and Cgmp regulations Excellent analytical and problem solving skills Strong communication and interpersonal skills Proficient in Microsoft office and Quality Management Systems (QMS) Quality Processes Operation Monitoring Complaint Resolution Process Documentation Performance Monitoring Employee Training Product Inspections Test Result Interpretation Specification Review Staff Supervision Final Product Approvals Team Support and Oversight Quality Control Regulatory Knowledge Critical Thinking Deadline Adherence Strong Work Ethic Routine Analysis Time Management Attention to Detail Defect Identification Manufacturing Processes Effective Multitasking Interpersonal Communication Excellent Researching Skills Proactive [Job Title] with [Number]+ years product management experience in small start-up business environments. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.

Overview

7
7
years of professional experience

Work History

Business Analyst Healthcare

United Health Group MN
01.2023 - Current
  • Experience in X12 EDI Transactions (834 enrollment, 820 payments, 270/271 eligibility/response, 837I and 837P institutional and professional claims, 835 Healthcare Claim Payment Advice, 277CA Claim Acknowledgement, 999 transactions)
  • Experience with EDI HIPAA conversion
  • Deep knowledge of healthcare business processes and EDI infrastructures
  • Experience working with EDI standards (e.g., ASC X12, NSF, HL7)
  • Involved several working sessions and much 'offline' research/documentation with the key stakeholders and SME's from the Pharmacy department
  • Involved in generation and execution of SQL queries to understand the processes used by the pharmacy department
  • Experienced in building and maintaining web applications using Adobes AEM CMS to include site architecture, custom components, workflow development, Digital Asset Management (DAM)
  • Developed HL7 messaging for bi-directional case and disease report exchange, in HTML and XML formats, in accordance with HL7 specifications
  • Lead all aspects of HEDIS, up to and including budget, Roadmap preparations/collections; onsite/telephonic visit arrangements between auditors and internal departments/external vendors; managing timelines and resources; completions and submissions of approved HEDIS related documents to auditors; IDSS/NCQA data submission process
  • Performed Gap Analysis by identifying current technology, policies, and procedures, documenting the enhancements for the requirements, and analyzing new HIPAA 5010 compliance and developed an action plan for the migration process
  • Worked as a liaison between the business client and development team for the implementation 5010 transition in compliance with HIPAA standards
  • Involved in analyzing and understanding Business Epics
  • Clarifying requirements which are not clear with Business Analyst
  • Collecting test data for requirements to perform testing
  • Analyze requirements to ensure testability, report gaps and discrepancies
  • Environment: SQL, HP Quality Center, Agile, ALM, Windows XP, MS Excel, MS word, VM ware, PBM

Business System Analyst

03.2022 - 12.2022
  • Created Business Process Model and identified issues for Business Process Re-engineering work elements
  • Worked with BI Architect to implement logical data process model
  • Worked on Business Process Model and Data Flow Diagram and created GUI design documents using UML methodology
  • Functional requirements are considered as the Reporting section which has 78 reports is considered to be a functional specification
  • Data Gathering was the main goal as it had a lot of Business Process Flows associated with 7 other work streams
  • Visio was the main Tool to express how Reporting worked
  • Had to check how Reporting worked in other 7 work streams like capturing the Reporting specifications from Call Center IVR , Enrollment, Eligibility, Financial Management Systems, Interfacing, Member Transitions and Vendor Transitions
  • Non-Functional Requirements are considered as Quality Reports
  • Identify and Review the HIX Work track 12 reports and compare with the Contract Reporting section
  • Created queries using Oracle Stack to extract, transform, load data from OLTP to data warehouse based on the transformation mentioned in the requirement
  • Used agile methodology and used 15 day iterations for completion of projects and conducted daily SCRUM/Stand-up meetings to track the progress of the Team on a day to day basis
  • Created Report Inventory and Wireframes for all the reports
  • Created Reporting Requirements Packets
  • Created Quality Monitoring Requirements Packet
  • Did GAP analysis by comparing the past HIX reports with present Contractual Reports to create the Future Reports?
  • Environment: MS Office Suite, Agile, IBM Curam, Oracle, SQL, Java, Java Script, Win Runner, Business Objects, MS Visio, FileNet, Rational Quality Manager, Rational Functional Tester.

Quality Control Manager

Rival Labs, LLC
04.2020 - 02.2022
  • Developed and implemented quality control procedures to ensure compliance with FDA regulations and Cgmp standards
  • Managed quality control operation, including sampling, testing and release of raw materials, intermediates and finished products
  • Led a team of Quality control analysts and provided guidance and training on quality control procedures
  • Analyzed data and identified trends to improve quality control processes and reduce deviations and nonconformance
  • Coordinated with cross functional teams to ensure timely release of products
  • Participated in regulatory inspections and prepared responses to audit observations
  • Managed the QC department daily activities including in-process and lot release sample analysis, stability studies and inspection and testing of raw materials
  • Support development of QC analytical methods working with the analytical development department
  • Observed customer specifications by monitoring quality control of finished products
  • Managed Quality control equipment validation, calibration, and maintenance activities
  • Conducted annual audits with team, ensuring quality systems of organization met required ISO standards
  • Enforced staff compliance with federal and state regulations including FDA 21, CFR part 820, ISO 13485:2003, GMP.GDP
  • Provided training to 25 company employees on revised regulatory requirements and company policies regarding product quality management issues like non-conforming material disposition
  • Coordinated with the employees to ensure that flow of production meets the company's expectations
  • Analyzed work problems and evaluated resolutions to prevent delays in the production area
  • Trialed and implemented several new testing procedures
  • Wrote, edited, reviewed, approved and implemented site's Standard Operation Procedures (SOPs)

Quality Control Analyst

RST Analytical Inc
07.2019 - 03.2020
  • Conducted testing of raw materials, intermediates, and finished products to ensure compliance with quality standards
  • Analyzed data and identified trends to improve quality control process
  • Maintained laboratory equipment and ensured compliance with safety and environmental regulations
  • Participated in method development and validation activities
  • Prepared and reviewed test results and analytical reports
  • Set up, troubleshoot and make adjustments to laboratory equipment
  • Participated in Out of Specification (OOS) investigations and writing of analytical variances.

Lab research assistant

Brooklyn College
08.2018 - 12.2018
  • Worked under supervision of research chemist in performing and developing fluorescent and uv vis spectroscopy methods
  • Performed spectroscopic experiments and interpreted the interaction of different drugs with protein structures
  • Developed 6 different composition of drugs used in experiments and assessed literature research
  • Used and assessed Fluoroscope and UV vis spectrometer and troubleshooted the instruments
  • Analyzed the results and compiled into charts and reports and processed a statistical report to increase the efficiency of the experiments.

Analytical Chemist lab assistant

Brooklyn College
08.2016 - 01.2017
  • Calibrated and maintained all laboratory equipment, including spectrometers and chromatograph
  • Created spreadsheets to accurately record and calculate analytical results
  • Repaired, calibrated and troubleshooted laboratory equipment's
  • Developed and performed standardized tests on organic and inorganic compounds
  • Assisted with collecting, identifying and packaging hazardous and non-hazardous waste products.

Education

Master of Arts - Chemistry

Brooklyn College, City University of New York
05.2019

Bachelor of Science - Biomedical Engineering

New York Institute of Technology
05.2015

Skills

  • Model Data
  • Managing Cases
  • Preparing Proposals
  • Project Requirements
  • Workflow Processes
  • Document Design
  • Workflow Analysis
  • Problem Resolution
  • Project Leadership
  • User Training
  • User Acceptance Testing (UAT)
  • Standard Operating Procedure
  • Database Analysis
  • Issue Tracking
  • Data Management Software

Timeline

Business Analyst Healthcare

United Health Group MN
01.2023 - Current

Business System Analyst

03.2022 - 12.2022

Quality Control Manager

Rival Labs, LLC
04.2020 - 02.2022

Quality Control Analyst

RST Analytical Inc
07.2019 - 03.2020

Lab research assistant

Brooklyn College
08.2018 - 12.2018

Analytical Chemist lab assistant

Brooklyn College
08.2016 - 01.2017

Master of Arts - Chemistry

Brooklyn College, City University of New York

Bachelor of Science - Biomedical Engineering

New York Institute of Technology
ANJAN PABLA