Summary
Overview
Work History
Education
Skills
Timeline
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CYNTHIA BLACK

Longview

Summary

Dynamic Medicare Sales Agent with extensive experience at United Health Group, adept at driving revenue growth through strategic client consultations and market analysis. Proven expertise in regulatory compliance and effective communication, consistently resolving customer issues and enhancing satisfaction. Skilled in utilizing CRM software to track performance and optimize sales strategies.

Overview

2
2
years of professional experience

Work History

Medicare Sales Agent

United Health Group-United Healthcare, And Ingenix
Longview
03.2024 - 04.2025
  • Counseled prospects and policyholders on coverage, limits, and regulations.
  • Identified additional products and services to align with clients' benefit objectives and increase revenue.
  • Advised customers on various aspects of their health insurance policies.
  • Provided product information and answered questions about Medicare services.
  • Presented and clearly explained insurance policy options based on clients' needs and goals.
  • Explained advantages, disadvantages and features of policies to promote sales of Medicare plans.

Medicare Sales Agent

BROAD PATH
Longview
09.2023 - 03.2024
  • Counseled prospects and policyholders on coverage, limits and regulations.
  • Identified additional products and services in line with existing clients' benefit objectives to increase revenue.
  • Advised customers on various aspects of their health insurance policies.
  • Analyzed customer data and identified trends in the Medicare market.
  • Presented and clearly explained insurance policy options based on clients' needs and goals.
  • Explained advantages, disadvantages and features of policies to promote sales of Medicare plans.
  • Utilized CRM software tools to track sales progress throughout the process.
  • Resolved customer complaints quickly and professionally.
  • Maintained accurate records of sales activities and customer interactions.

Education

Some College (No Degree) - BUSSINESS

University of Phoenix
Tempe, AZ

Skills

  • Medicare policy knowledge
  • Regulatory compliance
  • Market analysis
  • Sales strategy development
  • CRM software utilization
  • Customer relationship management
  • Client consultation
  • Data-driven decision making
  • Product presentation skills
  • Sales process management
  • Effective communication
  • Conflict resolution
  • Attention to detail
  • Team collaboration
  • Time management
  • Calculate premiums
  • New agent training
  • Insurance sales strategy
  • Client relations
  • Excellent communication
  • Continuous improvement
  • Analytical thinking
  • CRM software
  • Premium calculation
  • Performance tracking
  • Reliability

Timeline

Medicare Sales Agent

United Health Group-United Healthcare, And Ingenix
03.2024 - 04.2025

Medicare Sales Agent

BROAD PATH
09.2023 - 03.2024

Some College (No Degree) - BUSSINESS

University of Phoenix

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CYNTHIA BLACK