Anjanette Palmer
Portland,OR
Summary
Front Desk Management, Receptionist, Office Administration Security, Concierge, Customer Service and Communication, Typing and Office Technology.
Overview
8
8
years of professional experience
Work History
Human Resources Specialist
Springdale Job Corps
Troutdale, OR
01.2024 - Current
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Review submitted documents for completeness and for processing.
- Supported multiple departments submitting requests for assistance or messaging.
- Managed incoming inquiries.
- Provide customer service and provide direction to external inquiries.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Streamlined recruitment processes, expediting hiring of qualified candidates.
Concierge/Security Officer
Executive Security Services
Portland, OR
10.2022 - 01.2024
- Enhanced guest experiences by providing personalized recommendations and assisting with reservations.
- Streamlined communication between departments, ensuring efficient service delivery to guests.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
Administrative Assistant
Texas Department Of Criminal Justice
Huntsville, TX
05.2023 - 09.2023
- Provided customer service and providing directions to external and internal inquiries.
- Reviewed submitted documents for completeness and for processing.
- Supported multiple departments submitting requests for assistance or messaging.
- Managed incoming inquiries and answered through e-mail or in person.
Receptionist
The Watermark
Houston, TX
01.2023 - 05.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Provided customer service and provided directions to external inquiries answering phones.
- Supported multiple departments submitting requests for assistance or messaging.
Concierge
The Greenway Condominiums
Houston, TX
04.2022 - 05.2023
- Provided customer service to residents and external customer.
- Provided exceptional customer service to diverse clientele, fostering atmosphere of inclusivity and respect.
- Ensuring efficient service delivery to guests.
Correctional Officer III
Texas Department of Criminal Justice
Huntsville, TX
05.2021 - 12.2022
- Supervise, care and custody of inmates
- Searches for contraband and provides security, counts, feeds inmates
- Observe actions of inmate’s behavior
- Distribute incoming and outgoing mail to inmates.
Security Professional
Guard Texas
Houston, TX
10.2016 - 09.2020
- Identify safety issues and purposes
- Provide customer service
- Assist and enforce rules and regulations
- Monitor CCTV front desk of high-rise building
- Observe and report suspicious activity on property
- Write daily activity reports
Education
Criminal Justice Associate of Applied Science - Juvenile Justice Specialization
Houston Community College
Houston, TX12.2019
Skills
- Human Resources
- Communication skills written and verbal
- Office Technology
- Typing: 45 wpm
- Customer Service
- Front desk management
- Receptionist
Timeline
Human Resources Specialist
Springdale Job Corps
01.2024 - Current
Administrative Assistant
Texas Department Of Criminal Justice
05.2023 - 09.2023
Receptionist
The Watermark
01.2023 - 05.2023
Concierge/Security Officer
Executive Security Services
10.2022 - 01.2024
Concierge
The Greenway Condominiums
04.2022 - 05.2023
Correctional Officer III
Texas Department of Criminal Justice
05.2021 - 12.2022
Security Professional
Guard Texas
10.2016 - 09.2020
Criminal Justice Associate of Applied Science - Juvenile Justice Specialization
Houston Community College