Results-driven Career Center Lead focused on enhancing workforce readiness and client advocacy. Demonstrated success in guiding clients through career transitions, leveraging expertise in database management and confidentiality practices to ensure effective service delivery.
Overview
3
3
years of professional experience
Work History
Career Center Lead
Workforce Solutions Capital Area
09.2025 - Current
Perform essential workforce services and functions to assist individuals participating in workforce programs.
Observes, receives and obtains relevant customer information for data entry and prepares
customer files.
Provides information to co-workers, supervisors and other staff members to identify
workforce programs and services for customers.
Performs other related duties as assigned
Assisted with day-to-day operations, working efficiently and productively with all team members.
Career Advisor
Workforce Solutions Capital Area
08.2023 - 09.2025
Provided career counseling to clients, guiding them in job search strategies and resume development.
Maintained accurate records of client interactions and progress using workforce management software for reporting purposes.
Empower job seekers by recommending local, state, and federal workforce programs and services they are eligible for, conducting intake processes, and verifying program eligibility for grant-funded initiatives.
Behavioral Job Coach
Goodwill Central Texas
05.2023 - 08.2023
Coached individuals with disabilities who were employed through Goodwill Central Texas’s summer internship program.
Assisted in ensuring interns are following the rules assigned by Goodwill Central Texas and the designated job site.
Keep the summer employment team lead informed of the daily progress of the worksite.
Office Specialist/College at MILWAUKEE AREA TECHNICAL COLLEGE, Advancement, Workforce SolutionsOffice Specialist/College at MILWAUKEE AREA TECHNICAL COLLEGE, Advancement, Workforce Solutions