ANJELICA BONHAM
Andalusia,Al
Summary
Reliable employee seeking advancement in a position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic Advocate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of any task and training. Motivated to learn, grow and excel in industry. Experienced Assistant manager with over two years of experience in Restaurants. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Phlebotomist
PROTEUS
Birmingham, AL
03.2026 - Current
- Collected blood samples using established protocols to ensure patient safety and specimen integrity.
- Maintained accurate patient records and documentation in compliance with healthcare regulations.
- Improved workflow efficiency by implementing best practices for sample collection and processing.
- Ensured proper labeling and handling of specimens to minimize errors during laboratory analysis.
- Collaborated with healthcare providers to coordinate patient schedules for timely blood draws.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
Medical Assistant
Mainstreet Family Care
09.2022 - Current
- Occ Med Trained
- Labs, blood draws
- Take patients vital signs and history
- Patient intake including scheduling, registration, insurance verification, and collections
- Prepare examinations and treatment rooms with necessary instruments
- Injections
Assistant Manager
Jacks Family Resturants
01.2019 - 10.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored security and handled incidents calmly.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Patient Care Technician
Andalusia Health
10.2021 - 03.2022
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Collected and transported specimens to prepare for lab testing.
- Warmly greeted patients and visitors and made each feel welcome.
Advocate
Youth Advocacy Program
03.2021 - 01.2022
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Supported individuals with legal, physical or mental health concerns in dealing with routine needs and complex problems.
- Organized supporting documentation for individuals under evaluation and coordinated paperwork transfers to correct staff members.
- Assisted interested parties in navigating admissions procedures and dealing with eligibility issues.
- Worked with clients to improve life choices and maximize benefits of programs.
- Identified service gaps and located needed housing and work placement resources for individuals.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
Education
High School Diploma - undefined
Straughn High School
06.2012
Skills
- Teamwork and Collaboration
- Microsoft Access
- Microsoft Outlook
- Customer Service
- Microsoft Office
- Application Processes
- Customer Experience
- Critical Thinking
- Crisis Intervention
- First Aid
- Youth Advocacy
- Client Intakes
- Problem Solving
- Communication
- Occ Med trained
Timeline
Phlebotomist
PROTEUS
03.2026 - Current
Medical Assistant
Mainstreet Family Care
09.2022 - Current
Patient Care Technician
Andalusia Health
10.2021 - 03.2022
Advocate
Youth Advocacy Program
03.2021 - 01.2022
Assistant Manager
Jacks Family Resturants
01.2019 - 10.2022
High School Diploma - undefined
Straughn High School