Anjelicia Alexander
Charlotte,NC
Summary
Hardworking [Warehouse ] with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Accustomed to facilitating accurate inventory counts and maintaining current warehouse records.
Overview
18
18
years of professional experience
Work History
Manager
Wingstop
Charlotte, NC
02.2023 - Current
- Monitored staff performance and addressed issues.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Directed recruitment, hiring, and training of new staff members.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Provided feedback to team members on their performance levels.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Trained new employees on procedures, policies, and job functions.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Managed daily shift operations, including scheduling and assigning team members to specific tasks.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Assisted in the development of short-term goals for each shift.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Communicated with other shift managers to facilitate continuum of customer service.
- Kept up-to-date with changes in industry regulations and best practices.
- Managed daily cash intake by counting out registers and tabulating profits.
Warehouse Associate
Schaefer Systems International Inc.
Charlotte, NC
07.2016 - 03.2024
- Staged products between receiving, storage and shipping areas to accurately transfer items.
- Maintained accurate and current order and shipment forms, inventory documentation and customer records.
- Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
- Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement.
- Counted and stocked merchandise as specified by inventory control log.
- Examined packages and goods for damage and notified vendors of replacement needs.
Cook/Prep/Cashier
Wendy
Charlotte, NC
06.2007 - 07.2016
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
- Prepared to-go orders by placing food into bags and drink orders into carriers.
- Kept stations stocked and ready for use to maximize productivity.
- Prepared multiple items while closly monitoring cooking times to serve entire order hot.
Education
High School Diploma -
Vance High School
Charlotte, NC2010
Skills
- Material handling
- Freight labeling
- Dependable and reliable
- Warehouse Operations
- Product organization
- Error reduction
- Route deliveries
- Shipping and receiving
- Inventory counting
- Purchase order verification
- Wrapping and boxing
- Damage control
- Quality control
- Inspection protocols
- Inspection procedures
- Customer service focus
- Product management
- Coaching and mentoring
- Customer service
Timeline
Manager
Wingstop
02.2023 - Current
Warehouse Associate
Schaefer Systems International Inc.
07.2016 - 03.2024
Cook/Prep/Cashier
Wendy
06.2007 - 07.2016
High School Diploma -
Vance High School