Anjelique Wilson
Fargo,ND
Summary
With a proven track record at Capstone Logistics LLC., I excel in team leadership and conflict resolution, enhancing team efficiency and raising productivity by 17%. My expertise spans from fostering collaborative environments to implementing safety protocols, underpinned by strong problem-solving and people management skills.
Overview
6
6
years of professional experience
Work History
Team Leader
Capstone Logistics LLC.
07.2021 - 06.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Inspected equipment daily makingaure everything was in working and safe condition to perform daily tasks
Front Desk Receptionist
Wingate Hotel
08.2018 - 02.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Aesthetician
Oiliveris Salon
03.2017 - 08.2019
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Server
Green Mill Restaurant & Bar
09.2017 - 01.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Cosmetic Laser Technician - Cosmetic Lasers
National Laser Institute
Scottsdale, AZ05.2017
Aesthetician License - Skin Aesthetics
Josephs School of Hair Design
Grand Forks, ND02.2017
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- People management
- Staff training
- Work Planning and Prioritization
- Coaching and mentoring
- Documentation and reporting
- Performance improvement
- Complex Problem-solving
- Goal setting
- Overseeing daily activities
- Conflict resolution
- Mentoring
- Daily workflow improvement
- Leading team meetings
- Safety
- Relationship building
- Safety processes and procedures
- Client support
- Client service
- Issue resolution
- Shift scheduling
- Giving constructive feedback
- Evaluating employee work
- Onboarding and orientation
Timeline
Team Leader
Capstone Logistics LLC.
07.2021 - 06.2023
Front Desk Receptionist
Wingate Hotel
08.2018 - 02.2020
Server
Green Mill Restaurant & Bar
09.2017 - 01.2018
Aesthetician
Oiliveris Salon
03.2017 - 08.2019
Cosmetic Laser Technician - Cosmetic Lasers
National Laser Institute
Aesthetician License - Skin Aesthetics
Josephs School of Hair Design