Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Advisory
PTS
St.Charles, IL
04.2024 - 02.2026
Educated customers on product selection and effects based on individual needs.
Maintained compliance with state regulations regarding cannabis sales and distribution.
Checked guests' photo identification for validity and age requirements.
Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
Budtender
Nuera
Aurora
12.2021 - 04.2024
Sourced and delivered special orders to fulfill customer requests
Secured consistent customer sales with knowledgeable, friendly support
Promoted products by tracking offerings
Managed cash register
Educated customers about cannabis benefits, including both THC and CBD products.
Admissions Coordinator
VITAS Healthcare
Lombard, Illinois
08.2023 - 01.2024
Process new referrals that arrive by telephone, email, fax and website inquiries, in the manner best fitting the needs of the referral source.
Responsible for routine follow up on multiple lists of pending patient charts daily.
Explain/Verify Medicare and Medicaid hospice benefits
Assign appointments to VITAS Admissions Representative
Barista
Starbucks
Chicago
09.2017 - 01.2018
Prepared and served coffee, tea and hot cocoa
Set up displays and merchandising
Performed routine maintenance on coffee machines
Prepped ingredients at shift open and between busy periods.
Host
Buffalo Wild Wings
Minneapolis
06.2015 - 01.2016
Moved and arranged tables, chairs, and settings and organized seating
Resolved customer concerns and handled requests
Monitored dining rooms for seating availability, service, safety, and well-being of guests
Coordinated waitstaff to balance workload between restaurant sections.
Sales Associate
Babies R Us
Naperville
06.2013 - 01.2014
Helped customers navigate store, complete sales, and process returns
Built attractive displays and merchandised products
Rotated stock using clearance markdowns and special sales promotions
Assisted customers with sales and service needs
Handled cash register transactions efficiently and accurately
Secured consistent customer sales with knowledgeable, friendly support.