Anji Harb
Summary
MBA holder in Human Resources with diverse experience in roles such as Webinar Manager, Human Resources Specialist, and Partnership Coordinator. Skilled in managing and optimizing HR processes, developing strategic partnerships, and delivering engaging webinar content. Strong at fostering collaboration, driving efficiency, and enhancing organizational performance. Well-equipped to contribute value to any team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Webinar Manager
Medlink Student
11.2022 - Current
- Planning: Coordinated topics, speakers, and schedules
- Technical Setup: Ensured proper setup for webinars
- Management: Managed registration, attendance, and engagement
- Moderation: Facilitated discussions, answered questions, and ensured smooth flow
- Follow-Up: Sent materials, collected feedback, and analyzed performance
Human Resources Manager
Medlink Student
11.2022 - Current
- Recruitment: Conducted assessments and interviews
- Managed international onboarding
- Employee Management: Overseen payroll, performance, and leave
- Team Development: Trained new hires, distributed tasks, and resolved conflicts
- HR Systems: Used software for tracking and management
Customer Service
Medlink Student
11.2022 - Current
- Support: Provided initial contact, handled calls and emails
- Sales: Generated leads, assessed needs, and built relationships
- Service: Met targets, resolved complaints, and maintained records
Partnership Development
Medlink Student
11.2022 - Current
- Relationships: Built and maintained partnerships with universities and agencies
- Negotiation: Negotiated terms and conditions
- Persuasion: Convinced stakeholders of partnership benefits
- Contracts: Collaborated with legal to finalize contracts
Casual worker and Community Assistant
World Vision Organization
01.2020 - 01.2022
- Role: Assisted with child protection programs, built relationships, and communicated effectively
- Responsibilities: Ensured community understanding, reported issues, attended trainings, and adhered to safeguarding policies
- Skills: Strong communication, organization, and problem-solving abilities
- Report any child protection or safeguarding issue that violates the rights of the child or adult beneficiaries
- Attend trainings locally
- Abide WV Lebanon Safeguarding policy and behavior protocols and report any incidents or breaches to line manager and/or security manager
Sales and Marketing
Al Manal Magazine
01.2019 - 01.2022
- Sales: Worked with clients, estimated contracts, and presented services
- Customer Success: Provided support, resolved issues, and understood customer needs
- Segmentation: Led segmentation efforts for automated email triggers
- Digital Marketing: Strategized, developed, and managed campaigns on Instagram and Facebook
Cashier and Store manager
Organic Chicken
01.2020 - 01.2021
- Oversight and Management: Managed inventory and supervised support staff to efficiently assist customers in locating specific grocery items
- Financial Operations: Accurately handled cash and credit transactions, issued receipts, and provided gift-wrapping services
Hostess
Cadmus Resto Cafe
01.2018 - 01.2018
- Reservations: Answered phones, scheduled, confirmed, and canceled reservations
- Provided information about operating hours and directed calls
- Guest Service: Seated guests, ensured table preparedness, and maintained a welcoming atmosphere
Education
MBA - Human Resources
Lebanese International University
01.2022
Bachelor - business management
Lebanese International University
01.2020
Baccalaureate - sociology and economy
NDC
01.2017
Skills
- Team leadership
- Strategic partnership development
- Project management
- HR policies and procedures
- Adherence to high customer service standards
Certification
- How to Prepare for Your Negotiations - LinkedIn Learning
- Managing High Potentials - LinkedIn Learning
- Working More Effectively with Different Personalities - LinkedIn Learning
LANGUAGES
English
Proficient
C2
Arabic
Proficient
C2
French
Intermediate
B1
References
Available upon request.
Timeline
Webinar Manager
Medlink Student
11.2022 - Current
Human Resources Manager
Medlink Student
11.2022 - Current
Customer Service
Medlink Student
11.2022 - Current
Partnership Development
Medlink Student
11.2022 - Current
Casual worker and Community Assistant
World Vision Organization
01.2020 - 01.2022
Cashier and Store manager
Organic Chicken
01.2020 - 01.2021
Sales and Marketing
Al Manal Magazine
01.2019 - 01.2022
Hostess
Cadmus Resto Cafe
01.2018 - 01.2018
Bachelor - business management
Lebanese International University
Baccalaureate - sociology and economy
NDC
MBA - Human Resources
Lebanese International University