Anjillica Navarro
Omaha,NE
Summary
I am highly-motivated with desire to take on new challenges. I have a strong worth ethic with adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am a dedicated student interested in applying excellent communication and interpersonal skills to the gallery internship role.
Overview
6
6
years of professional experience
Work History
Dog Walker/Sitter
Rover.com
Pickerington, OH
08.2018 - Current
- Cared for pets during owners' absences.
- Monitored dogs throughout walks to avoid obstacles, dangerous situations, and confrontations with other problematic dogs.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Scheduled dog walking services and collected payments from pet owners.
- Attracted new clients through referrals and word-of-mouth marketing.
- Reported dog behavior issues and medical concerns to owner for prompt resolution.
- Fed animals twice daily and refilled water dish.
Bookseller
Deseret Book
Spanish Fork, Utah
11.2019 - 02.2021
- Shelved, cleaned and organized products or spaces to maintain appealing sales floor.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Protected company assets by adhering to loss prevention standards and acting with integrity.
- Supported online orders by pulling and ringing merchandise for shipment.
- Shared knowledge about books with customers to influence purchases.
- Maintained knowledge of current and bestselling books and upcoming publications to fulfill customer requests.
- Moved within store to access various departments, areas and other products.
- Matched customers to books or other products to meet needs.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Participated in team meetings to discuss new strategies for increasing sales.
- Performed opening and closing duties such as counting cash drawers and checking all equipment for proper functioning.
- Greeted customers as they entered the store, providing friendly customer service.
- Organized book displays to attractively showcase products.
- Resolved customer complaints in a professional manner.
Education
Some College (No Degree) - Art History
Utah Valley University
Orem, UTSome College (No Degree) - Art History
University of Nebraska At Omaha
Omaha, NESkills
- Customer Service
- Schedule Management
- Basic Animal Care
- Pet Care
- Behavior monitoring
- Punctual and Reliable
- Flexible Schedule
- Safety awareness
- Honest and Trustworthy
- Excellent Communication
- Documentation and Recordkeeping
- Store Organization
- Transaction Processing
- Organizational abilities
- Book signing events
- Visual displays
- Inventory Tracking
- Merchandise displays
- Special order management
Affiliations
- Gardening in the Spring and Fall
- Practicing artist. Oil paint preferred medium.
- Author of two books, hopes of publishing one day.
Volunteer Work
- Volunteered at Nebraska Humane Society from March 2023-September 2023
- Volunteered at Natural Valley Ranch Horse Ranch from October 2016-March 2017
Timeline
Bookseller
Deseret Book
11.2019 - 02.2021
Dog Walker/Sitter
Rover.com
08.2018 - Current
Some College (No Degree) - Art History
Utah Valley University
Some College (No Degree) - Art History
University of Nebraska At Omaha