ANJLY OAD

• Ensured compliance with federal, state, and company pharmacy regulations and procedures.
• Accurately prepared and dispensed medications, including counting, pouring, labeling, and dose verification.
• Performed data entry for prescriptions, patient profiles, insurance billing, and medication histories in pharmacy systems.
• Collaborated with pharmacists, nurses, and physicians on medication therapies and patient care plans.
• Educated patients on prescription use, side effects, and over-the-counter options, promoting medication adherence and health literacy.
• Managed inventory and placed medication orders to prevent stockouts and ensure timely treatment.
• Maintained HIPAA compliance and confidentiality of all patient records and communications.
• Handled prescription refill requests and inbound calls from providers efficiently and professionally.
• Supported onboarding and training of new technicians on pharmacy protocols and systems.
• Resolved customer concerns with empathy and professionalism, enhancing patient satisfaction.

• Completed over 800+ clinical hours across medical-surgical, rehabilitation, pediatrics, maternity, mental health, cath lab, and community health settings.
• Delivered comprehensive patient care under RN supervision, including vital signs, head-to-toe and focused assessments, and ongoing monitoring of clinical status.
• Administered oral, subcutaneous, intramuscular, and IV medications with adherence to the five rights of medication safety.
• Performed wound, ostomy, tracheostomy, and catheter care, ensuring infection control and patient comfort.
• Assisted with IV therapy, including normal saline flushing, medication compatibility verification, and line maintenance.
• Supported patient and family education on disease processes, treatment plans, and discharge instructions.
• Documented accurately in electronic medical records (EMR), maintaining confidentiality and continuity of care.
• Collaborated effectively with RNs, CNAs, physicians, therapists, and interdisciplinary teams to provide holistic care.
• Demonstrated time management and prioritization skills managing 6–8 patients per shift.
• Applied critical thinking to recognize changes in patient condition and promptly reported findings to the healthcare team.
• Promoted cultural sensitivity, therapeutic communication, and emotional support in diverse patient populations.
• Practiced infection control, fall prevention, and safety protocols consistent with hospital policy.

Selected Clinical Rotations & Patient Populations:

• Rehabilitation Nursing: Stroke recovery, amputations, multiple fractures, cancer care.
• Medical-Surgical Nursing: Diabetic ketoacidosis (DKA), pneumonia, cellulitis, gout, post-surgical care, UTIs.
• Pediatric Nursing: Asthma exacerbation, acetaminophen toxicity, dehydration, neonatal jaundice.
• Community Health Nursing: Chronic disease management, health promotion, telehealth, and community outreach.
• Mental Health Nursing: Therapeutic communication, group therapy observation, and behavioral crisis intervention.
• Maternity Nursing: Labor and delivery observation, postpartum care, and newborn assessments.

• Assisted customers over the phone regarding store operations, product information and order placement.
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Greeted customers and answered any questions they had about the store's products and services.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Trained new team members in cash register operation, stock procedures, and customer services.