Anjolie Bermudez Rivera
Orlando
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in the industry of hospitality. Courteous and friendly when directing customers to seating areas, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
7
7
years of professional experience
Work History
Restaurant Hostess
Hamilton's Kitchen at the Alfond Inn
08.2023 - 01.2024
- Made and confirmed reservations for future guests
- Communicated efficiently with servers and kitchen staff in regards to requests from clientele
- Spoke clearly and politely to all clientele and coworkers
- Memorized details of the menu and dietary/allergy concerns
- Organized meals and desserts before they needed to be delivered to a table or hotel room
- Delivered food to hotel rooms (Room Service)
- Diffused confusing and/or frustrating situations between clientele and servers
- Prepared tables and private rooms for incoming guests
- Guided guests to areas of the hotel
- Reported back to mangers in regards to complications that I could not resolve on my own
Volunteer
Give Kids The World
06.2017 - 05.2023
- Served food to incoming guests
- Carried meals and beverages for guests convenience
- Kept Kitchen and Food Prep areas clean and tidy
- Cleaned/Prepped tables for incoming customers convenience
- Addressed customer's concerns at the front desk
- Entertained families at major events
- Organized Give Kids The World apparel
- Operated soft drink machines at concession stands
Volunteer
Special Olympics Florida
06.2022 - 06.2022
- Assisted Gymnastics judges in keeping note of each gymnast's score
- Tallied total points for each exercise
- Relayed information to judges discreetly-without disrupting the gymnastic performances
- Assisted Bocce Ball judges in keeping score for each team
- Set areas in the gym for each round
- Guided athletes to their proper seats
- Answered any questions or concerns from athletes
Education
No Degree -
Rollins College
Winter Park, FL05.2027
High School Diploma -
Timber Creek High School
Orlando, FL05.2023
Skills
- Strong multitasking
- Greeting guests
- Cleanliness and hygiene
- Conflict Resolution
- Active Learning
- Spanish
- Team Management
- Payment Processing
- Reservation coordination
Timeline
Restaurant Hostess
Hamilton's Kitchen at the Alfond Inn
08.2023 - 01.2024
Volunteer
Special Olympics Florida
06.2022 - 06.2022
Volunteer
Give Kids The World
06.2017 - 05.2023
No Degree -
Rollins College
High School Diploma -
Timber Creek High School
Similar Profiles
Kani BinnsKani Binns
Server at Hamilton's Kitchen at The Alfond InnServer at Hamilton's Kitchen at The Alfond Inn
Eric HenryEric Henry
Busser at The Alfond InnBusser at The Alfond Inn
Louis GarciaLouis Garcia
Chef at The Alfond InnChef at The Alfond Inn