Anjolie Hernandez
4154 Calle de Estrellas,NM
Overview
5
5
years of professional experience
Work History
Server/Bartender
Bubbas 33 Restaurant
Las Cruces, New Mexico
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Shift Lead Manager
Arbys Resturant
Las Cruces, New Mexico
08.2021 - 11.2023
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
Team Member
Whataburger
Las Cruces, New Mexico
09.2020 - 06.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Bachelor of Arts - Civil Engineering
New Mexico State University
Las Cruces, NM12-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Sales techniques
- Hospitality service expertise
Accomplishments
- Honor Roll Student
- Employee of the Month
Timeline
Server/Bartender
Bubbas 33 Restaurant
11.2023 - Current
Shift Lead Manager
Arbys Resturant
08.2021 - 11.2023
Team Member
Whataburger
09.2020 - 06.2023
Bachelor of Arts - Civil Engineering
New Mexico State University