Hospitality professional with over one year of experience in dynamic restaurant settings. Expertise in customer service, front desk operations, delivery order management, and bartending support. Recognized for maintaining organization during peak hours and enhancing guest experiences through effective teamwork and operational efficiency.
Overview
2
2
years of professional experience
Work History
customer service, front desk manager, bartender
APNA INDIAN GRILL AND BAR - Chicago, IL
Chicago
03.2025 - 02.2026
Managed front desk operations, greeting customers and efficiently handling dine-in and takeout orders to enhance guest experience.
Processed and coordinated delivery orders through DoorDash and Uber Eats, ensuring accuracy and timely fulfillment.
Packed delivery orders accurately and ensured timely hand-off to drivers.
Assisted with beverage service and bar operations in a busy restaurant environment.
Maintained communication between kitchen staff, delivery drivers, and customers to ensure seamless order execution and customer satisfaction.
Handled POS transactions and maintained organized order flow during peak hours.
Restaurant Associate and kitchen support
INDIAN CLAYPOT
Chicago
12.2023 - 03.2024
Supported kitchen staff during peak hours with food preparation and order assembly to streamline service delivery.
Facilitated smooth restaurant operations by delivering timely service and addressing guest needs.
Supported front-of-house service including greeting guests and processing orders.
Ensured cleanliness and organization of bar and service areas to enhance guest experience.