Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anjum Fatima

Hackensack

Summary

Hospitality professional with over one year of experience in dynamic restaurant settings. Expertise in customer service, front desk operations, delivery order management, and bartending support. Recognized for maintaining organization during peak hours and enhancing guest experiences through effective teamwork and operational efficiency.

Overview

2
2
years of professional experience

Work History

customer service, front desk manager, bartender

APNA INDIAN GRILL AND BAR - Chicago, IL
Chicago
03.2025 - 02.2026
  • Managed front desk operations, greeting customers and efficiently handling dine-in and takeout orders to enhance guest experience.
  • Processed and coordinated delivery orders through DoorDash and Uber Eats, ensuring accuracy and timely fulfillment.
  • Packed delivery orders accurately and ensured timely hand-off to drivers.
  • Assisted with beverage service and bar operations in a busy restaurant environment.
  • Maintained communication between kitchen staff, delivery drivers, and customers to ensure seamless order execution and customer satisfaction.
  • Handled POS transactions and maintained organized order flow during peak hours.

Restaurant Associate and kitchen support

INDIAN CLAYPOT
Chicago
12.2023 - 03.2024
  • Supported kitchen staff during peak hours with food preparation and order assembly to streamline service delivery.
  • Facilitated smooth restaurant operations by delivering timely service and addressing guest needs.
  • Supported front-of-house service including greeting guests and processing orders.
  • Ensured cleanliness and organization of bar and service areas to enhance guest experience.

Education

MBA - Business Analytics

Trine University
Angola, IN
03-2026

Master of Science - Biotechnology

University College of Science
India
07-2022

Bachelor of Science - Forensic Science

Osmania University
India
09-2020

Skills

  • Customer service
  • Front desk operations
  • Delivery order management
  • Order accuracy
  • POS Systems
  • Fast-paced multitasking
  • Team Collaboration
  • Kitchen Assistance
  • Bartending Support
  • Food Safety & Cleanliness

Timeline

customer service, front desk manager, bartender

APNA INDIAN GRILL AND BAR - Chicago, IL
03.2025 - 02.2026

Restaurant Associate and kitchen support

INDIAN CLAYPOT
12.2023 - 03.2024

MBA - Business Analytics

Trine University

Master of Science - Biotechnology

University College of Science

Bachelor of Science - Forensic Science

Osmania University
Anjum Fatima