Maria Anderson
Leesburg,VA
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
2
2
years of professional experience
Work History
Customer Service/Front Desk Receptionist/Pre-Sales Manager
Crunch Fitness
Leesburg , VA
04.2025 - Current
- Greeting customers in a warm & friendly atmosphere & answering questions.
- Doing pre-sales gym memberships.
- Processed payments from customers using a variety of payment methods including credit cards, bank accounts.
- Doing calls from Leads to sign up for a membership.
Customer Service/Lead Front Desk Receptionist
LA Fitness
Leesburg , VA
09.2023 - 05.2025
Welcoming members & non members in a warm & friendly manner & letting members in & answering questions.
Answering calls from members or non members inquiries.
Processed payments for day pass, or late payments, changing credit cards as payment.
Education
Bachelor of Science - Banking And Finance
Fatima College of Camiguin
Mambajao, Camiguin 05-1995
Skills
- Payment processing
- Sales techniques
- Membership management
- Customer relationship management
- Effective communication
- Customer support
- Customer service
- Phone etiquette
- Customer assistance and interaction
- Database entry
Languages
Tagalog , Cebuano
Native/ Bilingual
Timeline
Customer Service/Front Desk Receptionist/Pre-Sales Manager
Crunch Fitness
04.2025 - Current
Customer Service/Lead Front Desk Receptionist
LA Fitness
09.2023 - 05.2025
Bachelor of Science - Banking And Finance
Fatima College of Camiguin