Ankit Raman
Fresno
Summary
Dynamic Operations Manager with extensive experience at 48 States Carrier Inc, excelling in logistics and transportation. Proven track record in negotiating freight rates and enhancing profitability. Skilled in staff training and DOT compliance, fostering strong broker and customer relations to drive business growth and operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Manager / Dispatcher
48 States Carrier Inc
02.2023 - Current
- Lead day-to-day office and transportation operations for multi-truck fleets
- Drive operational and financial decisions to improve efficiency and profitability
- Negotiate freight rates and contracts with brokers and customers
- Manage dedicated lanes and long-term transportation agreements
- Identify and secure new business opportunities and dedicated freight
- Supervise drivers and office staff while ensuring DOT compliance
- Oversee billing, invoicing, and payment tracking with high accuracy
- Maintain proactive communication with drivers, brokers, and customers
Operations Manager / Dispatcher
DZire Trans Inc
01.2021 - Current
- Lead day-to-day office and transportation operations for multi-truck fleets
- Drive operational and financial decisions to improve efficiency and profitability
- Negotiate freight rates and contracts with brokers and customers
- Manage dedicated lanes and long-term transportation agreements
- Identify and secure new business opportunities and dedicated freight
- Supervise drivers and office staff while ensuring DOT compliance
- Oversee billing, invoicing, and payment tracking with high accuracy
- Maintain proactive communication with drivers, brokers, and customers
Dispatcher
Dzire Transport Inc
10.2019 - 01.2021
- Coordinated daily dispatch operations, load planning, and driver communication
Commercial Truck Driver
MTS Transport LLC
11.2018 - 10.2019
- Operated commercial vehicles safely in compliance with DOT regulations
Delivery Driver
Amazon / Uber / DoorDash
04.2018 - 11.2018
- Delivered packages efficiently to customer locations using GPS navigation.
- Communicated with customers regarding delivery status and any issues encountered.
- Maintained compliance with safety protocols while driving in various weather conditions.
- Managed time effectively to meet tight delivery schedules throughout the day.
- Utilized mobile apps for route optimization and tracking deliveries in real-time.
Restaurant Team Member
Tasty Indian Bistro
06.2017 - 04.2018
- Operated cash register, processing payments and handling transactions efficiently.
- Collaborated with team members to ensure smooth restaurant operations.
- Trained new staff on restaurant policies and service procedures.
- Assisted in taking customer orders and providing recommendations.
Education
Business Administration - Drop out
Edmonds Community College
Lynnwood, WA04.2018
High School Diploma - Accounting
National Institute of Open Schooling (NIOS)
IndiaSkills
- Operations Management
- Staff training
- Logistics & Transportation
- Dispatch & Load Coordination
- Freight Rate Negotiation
- Contract Management
- Billing & Invoicing
- Driver Supervision
- Broker & Customer Relations
- DOT Compliance
- Basic Accounting
- Research
- Contract negotiation
- Fleet management
Languages
English
Professional
Hindi
Native/ Bilingual
Punjabi
Professional
Haryanvi
Native/ Bilingual
Certification
CDL
Timeline
Operations Manager / Dispatcher
48 States Carrier Inc
02.2023 - Current
Operations Manager / Dispatcher
DZire Trans Inc
01.2021 - Current
Dispatcher
Dzire Transport Inc
10.2019 - 01.2021
Commercial Truck Driver
MTS Transport LLC
11.2018 - 10.2019
Delivery Driver
Amazon / Uber / DoorDash
04.2018 - 11.2018
Restaurant Team Member
Tasty Indian Bistro
06.2017 - 04.2018
Business Administration - Drop out
Edmonds Community College
High School Diploma - Accounting
National Institute of Open Schooling (NIOS)