Ankita Mukherjee
Dunellen,NJ
Summary
Results-driven retail and operations leader with over seven years of experience supervising teams, executing daily operations, and delivering excellent customer service in fast-paced environments. Proven ability to train and develop employees, maintain inventory and operational standards, control costs, and resolve customer concerns. Hands-on leader who thrives in team-oriented, high-volume settings and consistently models accountability and efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Green Brook PTO President
Green Brook Township School District
05.2021 - 06.2024
- Dynamic and results-oriented leader with a proven track record of driving impactful initiatives within the Parent Teacher Organization (PTO).
- Developed and implemented action plans to improve organizational effectiveness, engagement, and outcomes
- Organized large-scale events, initiating innovative programs, and fostering positive relationships with senior administrative staff to implement strategic educational initiatives.
- Developed and implemented action plans to support educational goals, student enrichment, and community engagement
- Established roles, responsibilities, and performance expectations for board members, committee leads, and volunteers
- Recruited, trained, and supported volunteers to ensure successful execution of events and initiatives
- Managed budgets, coordinated logistics, and ensured compliance with school district policies and procedures.
- Recognized by the Mayor and Superintendent for outstanding leadership and community impact.
Franchise Owner
Marble Slab Creamery
04.2011 - 09.2014
- Supervised daily store operations including staffing, scheduling, inventory control, merchandising, and cleanliness
- Trained, coached, and evaluated employees to improve performance, efficiency, and customer service
- Ensured adherence to cash handling, product handling, safety, and loss prevention procedures
- Maintained appropriate stock levels through ordering, receiving, and inventory counts
- Managed payroll, expenses, and supplier relationships to meet financial targets
- Operated POS systems and supported front-line operations during peak business hours
- Resolved customer concerns and operational issues independently and professionally
- Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
Assistant Center Director
LASIK MD
05.2009 - 04.2011
- Supervised day-to-day operations of a high-volume medical service center
- Trained and developed staff to meet quality, accuracy, and performance standards
- Ensured compliance with company policies, procedures, and confidentiality requirements
- Acted as escalation point for customer concerns in the absence of senior leadership
- Improved operational efficiency through process improvements and targeted staff training
- Streamlined cataract surgery preparations, aiding staff efficiency
- Consistently sold high-value vision care policies, achieving 100% success rate
Education
Bachelor of Science (B.S.) - Psychology
York University
06.2008
Skills
- Team Leadership and Coaching
- Retail Operations and Execution
- Inventory and Stock Management
- Customer Service and Conflict Resolution
- Training and Performance Management
- Cash Handling and POS Systems
- Safety, Cleanliness, and Store Standards
- Time Management and Multitasking
Certification
- Certified Yoga Instructor (200 Hours), Life Power Yoga — 2025
- ASP School Action Plan Coursework — 2023–2024
COMMUNITY INVOLVEMENT
Green Brook Youth Service Commission Committee, Conducted needs assessments, analyzed data, and implemented improvement plans, Recognized for meaningful contributions to district and community initiatives
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Green Brook PTO President
Green Brook Township School District
05.2021 - 06.2024
Franchise Owner
Marble Slab Creamery
04.2011 - 09.2014
Assistant Center Director
LASIK MD
05.2009 - 04.2011
Bachelor of Science (B.S.) - Psychology
York University