Ankush Goyal
Principal Product Manager
Summary
Highly accomplished Principal Product Manager with over 14 years of extensive experience in articulating innovative product strategies and driving business growth within the airline retailing sector. Demonstrated success in engaging with industry stakeholders, participating in key industry groups, and shaping the transformation of the aviation industry landscape. Skilled in identifying opportunities, formalizing requirements, and leading agile product management initiatives to ensure customer satisfaction and maximize team outcomes. Strong leadership capabilities combined with effective communication skills, enabling seamless collaboration across teams and stakeholders to deliver successful product launches and drive sustainable business growth.
Overview
14
14
years of professional experience
Work History
Principal Product Manager
Sabre
Remote
03.2017 - Current
- Lead product strategy and roadmap planning, aligning with business objectives
- Conduct market research and competitive analysis to identify opportunities and trends
- Collaborate with cross-functional teams, including development, design, and marketing, to deliver successful product launches
- Define and prioritize features based on customer needs, user feedback, and market demands
- Manage the end-to-end product lifecycle, from ideation to post-launch optimization
- Engage with customers to gather insights and validate product concepts
- Develop and communicate clear product requirements and user stories
- Oversee quality assurance efforts and ensure product integrity
- Drive product adoption and sales across diverse global customer segments
- Work closely with sales and marketing teams to create effective go-to-market strategies
- Continuously improve product processes and advocate for best practices within the organization.
- Collaborated with engineering teams to prioritize features and ensure a seamless integration of new functionalities.
- Developed a successful go-to-market strategy for new product launches, resulting in increased revenue.
- Implemented Agile methodologies for efficient project management, leading to increased team productivity.
- Led cross-functional teams to deliver products on time and within budget, ensuring customer satisfaction.
- Prioritized roadmap in order to achieve product goals and metrics.
- Coordinated project planning and execution with team members and team leads.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Coordinated design meetings and decisions with internal departments and teams.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Coordinated with design and media teams to develop high-quality creative assets.
Business Product Analyst
Etihad Airways
Abu Dhabi, UAE
04.2014 - 03.2017
- Conducted user testing and validated feature functionality
- Ensured regulatory compliance for a portfolio of 30+ products
- Developed product plans and backlogs to guide development priorities
- Collaborated with cross-functional teams to define and execute go-to-market strategies
- Led a team of four professionals, fostering strong stakeholder relationships
- Managed sprint planning, execution, and program closure for software projects
- Translated user feedback and usage data into actionable insights
- Oversaw the end-to-end implementation of program changes
- Promoted comprehensive documentation practices
- Provided regular updates to executive leadership and steering committees.
- Optimized product performance with data-driven analysis and continuous improvement initiatives.
- Improved product functionality with innovative design solutions, resulting in increased sales conversions.
- Prioritized roadmap in order to achieve product goals and metrics.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Managed product demonstrations and testimonials for performance evaluation.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Liaised with clients to better understand business needs and current market landscape.
- Enhanced user experience, resulting in increased customer satisfaction and retention rates.
Associate Product Analyst
Markit Financial Services
Noida, UP
07.2013 - 03.2014
- Analyzed complex problems and synthesized data to identify opportunities
- Collaborated with executive leadership and marketing to understand customer pain points
- Functioned as a bridge between product, IT, and sales teams to prioritize the product roadmap
- Captured business needs and translated them into user stories and requirements
- Developed and implemented UAT test plans to ensure product quality.
- Evaluated customer needs and feedback to drive product and service improvements.
Business Consultant
Cathay Pacific (Niit Tech)
Hong Kong
02.2010 - 06.2013
- Proactively met deadlines, communicated effectively with teams, and tested hypotheses
- Prioritized enhancements and new product introductions to improve usability and customer retention
- Assisted with internal training and participated in rollout activities
- Collaborated in stakeholder meetings and defined go-to-market strategies
- Managed a team of two full-time employees and four contractors, building strong stakeholder relationships
- Oversaw product development from inception to implementation
- Created and validated functional specifications and business requirements
- Coordinated with technical leads, programmers, and business stakeholders
- Facilitated defect coordination and resolution.
- Established strong client relationships through excellent communication and negotiation skills to secure long-term contracts.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
- Owned and prioritized product backlog.
- Focused on building critical features up front in order to identify constraints and technical challenges.
- Allocated and approved team resource usage.
Education
Executive Education Product Management -
12.2021 - 05.2022
MBA (WX) - Applied Finance and Marketing
01.2020 - 05.2021
B.Tech - Information Technology
05.2004 - 05.2008
Skills
Technical acumen
Product Backlog Management
Prioritization and Execution
Jira, Atlassian, Rally
Product Roadmaps
Requirements Building
Roadmap development
Product Lifecycle Management
Feature Prioritization
Details
Delhi, India, +919711941921, AnkushGoyal@outlook.com
Awards
- Award of Excellence 2010 (Top 5% Employee of the Year) – Contribution to Cathay Pacific Program
- PSS Recognition Certificate by Cathay Pacific Airways - 2012
- Shukaran 2014 – Demonstrating the value of “Taking Responsibility”
- Shukaran 2016 – Demonstrating the value of “Taking Responsibility”
Timeline
Indian School of Business Management and Administration - Executive Education Product Management,
12.2021 - 05.2022
NMIMS - MBA (WX), Applied Finance and Marketing
01.2020 - 05.2021
Principal Product Manager - Sabre
03.2017 - Current
Business Product Analyst - Etihad Airways
04.2014 - 03.2017
Associate Product Analyst - Markit Financial Services
07.2013 - 03.2014
Business Consultant - Cathay Pacific (Niit Tech)
02.2010 - 06.2013
Galgotia's College - B.Tech, Information Technology
05.2004 - 05.2008