Anma Athar
First American Bank
Chicago,Illinois
3
years of professional experience
Results-driven sales and service professional with over 6 years in banking, account management, and payment operations. Skilled in needs-based selling, product recommendations, and customer account management. Proven ability to resolve concerns and build trust in fast-paced environments. Aiming to leverage customer-facing experience and learn wireless technology as a Verizon Sales Consultant at Cellular Sales.
Work History
Associate Personal Banker
11 Months- Established customer relationships by assessing financial needs and recommending tailored banking products and services.
- Opened new consumer accounts, guided customers on digital banking tools, and provided personalized service.
- Cross-sold products through consultative conversations, ensuring compliance while achieving branch sales goals.
Bank Teller
1 Year 11 Months- Processed high-volume deposits, withdrawals, cash payments, and account transactions while providing face-to-face customer service.
- Educated customers on bank products and online banking, connecting them with tailored self-service solutions.
- Processed customer transactions efficiently and accurately, ensuring compliance with banking regulations.
- Assisted customers with account inquiries, providing exceptional service to enhance client satisfaction.
- Managed cash drawer and balanced daily transactions, minimizing discrepancies through attention to detail.
Education
Associate of Science - Accounting
Expected Graduation: December 2026
Skills
Consultative Sales
Needs-Based Recommendations
Customer Service
Consumer Account Support
Cash Handling
Client Engagement
Microsoft Office & Excel
Financial Transactions
Digital banking tools
Relationship Building
Customer Follow-Up
Conflict Resolution
ADDITIONAL PROFESSIONAL EXPERIENCE
AP Corporate Specialist, 08/2025 to 06/2026
JLL - Westmont, IL
- Serve as a primary point of contact for vendors and internal teams, resolving payment inquiries and discrepancies with professionalism and urgency.
- Manage a high-volume workload while balancing competing priorities and consistently meeting productivity and quality expectations.
Billing Analyst, 02/2025 to 05/2025
Hub Group - Oakbrook, IL
- Resolved customer billing questions and discrepancies through clear communication, detailed research, and timely follow-through.
Payment Specialist, 10/2024 to 01/2025
IAAI Corporate Headquarters - Westchester, IL
- Processed customer payments accurately and resolved payment-related issues in a fast-paced, deadline-driven environment.
Accounts Receivable Analyst, 06/2024 to 09/2024
PULS LP - Aurora, IL
- Managed customer accounts, resolved discrepancies, and supported timely payment resolution while maintaining positive client relationships.
Timeline
Associate Personal Banker
First American Bank
06.2021 - 05.2022Read More
Bank Teller
TCF Bank
05.2019 - 04.2021Read More
College of DuPage
Associate of Science from Accounting
Read More