Summary
Overview
Work History
Education
Skills
Languages
Education
Contact
Timeline
Generic

Anmar Almomani

Grand Prairie,TX

Summary

Dynamic leader with a proven track record at Aysar Group Inc, excelling in business leadership and finance oversight. Spearheaded initiatives to optimize profits and foster team synergy, achieving significant improvements in service delivery and customer satisfaction. Skilled in human resources and marketing management, adept at driving growth and enhancing operational efficiency.

Overview

10
10
years of professional experience

Work History

General Manager

Aysar Group Inc
Fort Worth, TX
01.2019 - Current
  • Developed personal growth opportunities, empowering employees to produce results and meet goals.


  • Managed expense and investment budgets to meet business operating plans.


  • Established control systems for costs and labor, meeting budget guidelines.


  • Drove continuous improvement and service delivery excellence using effective processes, workflow and technology.


  • Collaborated with staff to develop and carry out processes, resulting in improved performance.
  • Evaluated systems and procedures, identifying and implementing improvements.


  • Implemented management and communication practices to promote talent acquisition and team synergy.

Service Manager

MJO Petroleum Inc
Arlington, Texas, United States, TX
06.2018 - 06.2020
  • Met with customers to discuss service needs and offer available solutions.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.

Customer Service Manager

MJO Marketing Inc
Weatherford, Texas, United States, TX
05.2015 - 04.2019
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Followed through with client requests to resolve problems.

Manager of Operations

A&A Group INC
Arlington, TX
06.2015 - 12.2017
  • Long-term planning to create initiatives that further the company’s overall goals
  • Coordinating different teams to foster exchange of ideas and provide cross-team learning opportunities
  • Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits
  • Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives
  • Communicating with the board or other senior officials about shifting company priorities and projects
  • Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
  • Identifying opportunities to expand or shift course in order to take advantage of changes in the market

Education

Bachelor of Science - Computer Information Systems

Irbid International University
Irbid , Irbid-Amman
08.2014

Skills

  • Human Resources Oversight
  • Originality and creativity
  • Business Leadership
  • Client relations
  • Finance and Accounting Oversight
  • Sales tracking
  • Business Relationship Management
  • Sales
  • Marketing Management
  • Entrepreneurship
  • Direct sales
  • Retail sales
  • Contact centers
  • Marketing

Languages

2,4,5

Education

Irbid , Irbid-Amman

Contact

Grand Prairie, TX 75054

Timeline

General Manager

Aysar Group Inc
01.2019 - Current

Service Manager

MJO Petroleum Inc
06.2018 - 06.2020

Manager of Operations

A&A Group INC
06.2015 - 12.2017

Customer Service Manager

MJO Marketing Inc
05.2015 - 04.2019

Bachelor of Science - Computer Information Systems

Irbid International University
Anmar Almomani