Anmo Zhao
New York,NY
Summary
Dynamic server with extensive experience at UKA Omakase, excelling in customer service and suggestive selling. Proven ability to enhance guest satisfaction through tailored service and efficient cash handling. Bilingual in Mandarin and English, I am organized and reliable, committed to delivering exceptional dining experiences in high-pressure environments.
Overview
2
2
years of professional experience
Work History
Server
UKA Omakase
New York, USA
07.2025 - Current
- Facilitated seamless service to improve guest satisfaction and staff communication.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Delivered premium service with meticulous attention to high-end clientele needs.
- Collaborated with team to design exceptional dining experiences for guests.
Server
Fuku Omakase
New York, USA
01.2024 - Current
- Provide tailored service in upscale dining, enhancing guest satisfaction and loyalty.
- Guide guests in menu choices, improving their dining experience.
- Maintain professionalism during peak hours, ensuring smooth service.
- Assisted with menu recommendations based on guest preferences and dietary needs.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
Studio Assistant
AM Dance Studio
New York, USA
12.2023 - 12.2024
- Company Overview: (Closed)
- Managed daily operations and class schedules.
- Facilitated Mandarin-speaking client interactions.
- Supported marketing initiatives and client engagement.
- (Closed)
Education
Associate of Applied Science - Business
New York University - School of Professional Studies (SPS)
New York, NY01-2029
Skills
- Mandarin
- English
- Customer Service
- Hospitality
- POS Systems
- Cash Handling
- Organized
- Reliable
- Efficient
- Quick Learner
- Professional Attitude
- Check payment processing
- Cash handling
- Foreign language proficiency
- Suggestive selling
- Price memorization
Languages
- Mandarin (Native)
- English (Fluent)
Personal Information
Timeline
Server
UKA Omakase
07.2025 - Current
Server
Fuku Omakase
01.2024 - Current
Studio Assistant
AM Dance Studio
12.2023 - 12.2024
Associate of Applied Science - Business
New York University - School of Professional Studies (SPS)
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