Anmol Bagga
Brampton,Canada
Summary
Committed Security Supervisor with integrity, honesty and dedication. Strong knowledge of first-aid and emergency situation protocols. Quick-learning and highly professional in all situations.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
Overview
7
7
years of professional experience
Work History
Human Resources Administration Officer
legacy protection & services
Mississauga, ON
01.2022 - Current
- Legacy protection & services/, Optimized HR functions by updating database files, generating reports and providing administrative support
- Aided HR leadership by assisting with new staff orientation and equipment allocation
- Recruited, trained, screened and dismissed employees
- Recruited, hired and developed personnel to align with company revenue objectives
- Purchased items and took inventory regularly to maintain proper supply levels
- Performed quantitative analysis and analyzed job classifications, duties and compensation.
Mobile Security Supervisor
Mississauga, ON
03.2021 - Current
- Legacy protection and services/, Supervised projects to uphold schedule requirements and quality demands
- Guided team members on how to respond effectively to different scenarios
- Set team schedules with clear understanding of coverage requirements, individual availability and unique knowledge of each officer
- Recorded required data for incident reports and files quickly and accurately
- Developed procedures for emergency response and crisis management, physical security, information protection, incident management and investigation units
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety
- Designed security policies, alarm response protocols and access card guidelines.
Mobile Security Officer
Garda world
North York, ON
04.2021 - 11.2022
- Monitored building and property entrances and exits to detect intrusions and protect assets
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents
- Investigated disturbances and used proportional and strategic responses to handle different types of issues
- Sounded alarms and brought in relevant authorities in case of fire or criminal activities
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns
Admin Assistant
Switch health inc
Mississauga, ON
09.2021 - 05.2022
- Responded to inquiries via email, telephone and social media platforms
- Met incoming guests and clients, offering immediate assistance
- Managed inventory to ensure all supplies were in stock and within budget
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Obtained scanned records and uploaded to database
- Provided top quality control, eliminating downtime to maximize revenue.
Customer Service Representative
global aviation partners
Toronto Pearson Airport
01.2020 - 09.2021
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Responded proactively and positively to rapid change.
- Investigated and resolved customer inquiries and complaints quickly.
Financial Sales Representative
koginitive marketing
01.2019 - 09.2019
- Collected data on competitors' pricing and promotions through primary and secondary research techniques.
- Oversaw financial sales to monitor compliance with legal requirements and company policies.
- Implemented initiatives to improve customer satisfaction and increase repeat business.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Discussed financial options with clients and provided informed suggestions.
Customer Service Representative
Grand embassy
09.2018 - 12.2018
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Recommended products to customers, thoroughly explaining details.
- Responded proactively and positively to rapid change.
- Trained new personnel regarding company operations, policies and services.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
Post Graduation - Supply Chain, Civil Engineering
Northern College
Scarborough05.2019
B.tech - Civil Engineering
Punjab Technical University
Kapurthala,punjab05.2016
Skills
- Microsoft office
- Administrative operations
- Multitasking and prioritization
- Dedicated team player
- Recruitment
- Inbound and outbound calling
- Technical Support
- Auto cad
- Quick books
- OS system
Timeline
Human Resources Administration Officer
legacy protection & services
01.2022 - Current
Admin Assistant
Switch health inc
09.2021 - 05.2022
Mobile Security Officer
Garda world
04.2021 - 11.2022
Mobile Security Supervisor
03.2021 - Current
Customer Service Representative
global aviation partners
01.2020 - 09.2021
Financial Sales Representative
koginitive marketing
01.2019 - 09.2019
Customer Service Representative
Grand embassy
09.2018 - 12.2018
Post Graduation - Supply Chain, Civil Engineering
Northern College
B.tech - Civil Engineering
Punjab Technical University
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