Hi, I’m
Ann Bingham
Colorado Springs,CO
Summary
Tax Examiner I looking to build upon skills and tackle new responsibilities as a Tax Examiner II. Experience handling sales tax, withholding, and contractors exemption inquiries. Proficient knowledge of rules and regulations and state statutes. Excellent accounting, finance, and problem-solving skills with great attention to detail. Proficient working with Gentax software, Revenue Online, Munirevs (SUTS) and Google Suite. Customer service experience bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Astute call center professional offering polished communication skills to enhance the customer experience by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
30+ years Accounting and Finance experience.
20+ years Supervisory and Training experience.
Overview
32
years of professional experience
1
Certification
Work History
State Of Colorado Department Of Revenue
Tax Examiner I
2022.08 - Current (2 years & 1 month)
Job overview
- Experience with GenTax software
- Proficient with Google Suite
- Strong problem solving skills
- Experience handling sales tax and withholding inquiries
- Experience handling contractor’s exemptions and exempt organization inquiries
- Demonstrated attention to detail
- Strong organizational skills
- Communicated with taxpayers in writing and by telephone.
- Professionally negotiated and dealt with taxpayers in confrontational situations.
- Improved taxpayer satisfaction by providing clear guidance on tax laws and regulations.
- Resolved complex tax issues through diligent research and effective communication with taxpayers.
- Established solid relationships with taxpayers by addressing inquiries promptly while demonstrating knowledge of current tax laws.
- Researched tax issues and stayed current on all federal and state tax laws.
Pikes Peak State College
Administrative Assistant II
2022.01 - 2022.07 (6 months)
Job overview
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted development and implementation of new administrative procedures.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted coworkers and staff members with special tasks on daily basis.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Disney Regional Entrtaiment, ESPN Zones
Senior Controller
1991.10 - 1999.09 (7 years & 11 months)
Job overview
- Championed data-driven decision-making across departments by presenting clear visualizations of key performance indicators.
- Increased profitability by identifying cost-saving opportunities and implementing strategic initiatives.
- Managed complex accounting projects, ensuring timely completion and accurate results.
- Provided expert guidance on tax planning strategies, minimizing liabilities while adhering to regulations.
- Led successful financial audits with minimal findings, demonstrating strong fiscal management capabilities.
- Streamlined budgeting process for increased efficiency and improved resource allocation.
- Collaborated with executive leadership to develop long-term financial strategies aligned with company goals.
- Reduced month-end close cycle time through procedural improvements and automation tools.
- Facilitated the development of annual budgets through close collaboration with department heads.
- Mentored junior staff members, promoting professional development and fostering a positive work environment.
- Ensured timely preparation of financial statements in accordance with GAAP standards for consistent reporting practices.
- Spearheaded system implementations that streamlined reconciliations and expedited monthly closing procedures.
- Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
- Reviewed documents and data to give accurate presentations and forecasts to upper management.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Accurately completed financial statement audits and thoroughly reviewed results.
- Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
- Created and distributed reports on internal and external finances, audits, and budgets.
- Managed daily financial functions in collaboration with accounting and payroll personnel.
- Optimized working capital management by reviewing inventory levels, payment terms, and cash conversion cycles.
- Prepared and filed tax returns and generated monthly reports in compliance with regulatory and organizational standards.
- Formulated strategic plans and supported tactical initiatives to execute cost-savings deliverables.
- Implemented cost-saving measures, identifying inefficiencies and reallocating resources to achieve optimal results.
- Prepared detailed variance analyses on a monthly basis, enabling more effective tracking of actuals versus forecasted figures.
- Provided insightful financial analysis to support executive team in making informed business decisions.
- Contributed to long-term strategic planning initiatives by providing valuable input on financial projections and feasibility studies.
- Prepared balance sheets, cash flow reports and income statements.
- Led cross-functional teams in the implementation of new accounting software, improving overall efficiency within the finance department.
- Collaborated with other functional areas to develop integrated solutions for complex business challenges related to finance operations.
- Reduced month-end closing time by optimizing reconciliation procedures and improving collaboration between departments.
- Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
- Ensured timely financial statement preparation, allowing for better decision-making and strategic planning.
- Used SAP and Microsoft Suite to prepare external audit documentation and financial reports to assist management in operational planning and key decision making.
- Worked with ten executives to create annual budget and track actual expenses against projected expenses.
- Reviewed processes and procedures to guide program implementation and optimize auditing.
- Prepared corporate fiscal and business plans to help strategically direct business operations and strengthen controls.
- Projected monthly cash expenditures through efficient budgeting and detailed document reviews.
- Worked with both internal and external users to create detailed financial reports.
- Oversaw accounts payable and receivable operations for restaurant and sports business with $500k in monthly expenses.
Education
Southern New Hampshire University , Hooksett, NH
Bachelor of Science from Health Sciences
02.2023
University Overview
- Dean's List
- Honor Roll
- Summa cum Laude
- 3.93 GPA
Pikes Peak State College , Colorado Springs, CO
Associate of Science from General Studies/Pre-Nursing
05.2021
University Overview
- Dean's List
- Honor Roll
- COSI Scholarship Recipient
- Honor Roll
- CNA Certification
- Volunteer Tax Preparer VITA, Colorado Springs, CO
Bel-Rea Institute of Animal Technology , Denver, CO
Associate of Applied Science from Veterinary Technology
09.2011
University Overview
- Honor Roll
- 3.8 GPA
Campbell High School , Campbell, CA
High School Diploma
06.1978
Skills
- Basic Accounting Principles
- Client Confidentiality
- Financial Analysis
- Tax Compliance
- Tax Research
- Recordkeeping and Documentation
- Tax Code Interpretation
- Oral Communication
- Multitasking
- Customer Service
- Decision Making
- Regulations and Compliance
- Attention to Detail
- Organizational Skills
- Problem Solving
- Research Abilities
- Active Listening
- Staff Training
- Verbal and Written Communication
- Research and Documentation
Certification
- Veterinary Technician - 2011 - 2019
- Certified Nursing Aide Training - 2020
Timeline
Tax Examiner I
State Of Colorado Department Of Revenue
2022.08 - Current (2 years & 1 month)
Administrative Assistant II
Pikes Peak State College
2022.01 - 2022.07 (6 months)
Senior Controller
Disney Regional Entrtaiment, ESPN Zones
1991.10 - 1999.09 (7 years & 11 months)
Southern New Hampshire University
Bachelor of Science from Health Sciences
Pikes Peak State College
Associate of Science from General Studies/Pre-Nursing
Bel-Rea Institute of Animal Technology
Associate of Applied Science from Veterinary Technology
Campbell High School
High School Diploma
- Veterinary Technician - 2011 - 2019
- Certified Nursing Aide Training - 2020
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