Ann Carretta
Pittsburgh,PA
Summary
Clinical care professional with solid expertise in patient care coordination and healthcare management. Known for strong team collaboration, adaptability, and achieving optimal patient outcomes. Skilled in care planning, patient assessment, and resource management. Reliable, flexible, and solutions-focused, ensuring seamless care delivery and improved patient satisfaction.
Overview
25
25
years of professional experience
Work History
Clinical Care Coordinator
Department of Veterans Affairs
07.2022 - Current
- Serves as a liaison between patients, providers, insurers, and community resources to ensure optimal service delivery throughout the continuum of care.
- Conducts regular audits of clinical processes, identifying areas for improvement and driving continuous quality improvements across the organization.
Workers’ Compensation Nurse Case Manager
Broadspire (Crawford & Company)
10.2021 - 05.2022
- Facilitated communication between injured worker, physician, employer and claims adjuster while ensuring safe and timely return to work
Nurse Case Manager Lead Analyst
Cigna
05.2015 - 09.2021
- Delivered reliable medical and behavioral telephonic support to clients experiencing minor to life threatening symptoms within this 24/7 operating department.
- Measurably improved patient outcomes through chronic condition and lifestyle management health coaching, empowering clients to take control of their health.
Clinical Nurse
West Penn Hospital
01.2014 - 04.2015
- Maintained strong working relationships with physicians and ancillary staff, fostering a collaborative approach to patient care delivery.
Home Health Nurse Case Manager
ViaQuest
03.2012 - 01.2014
- Provided comprehensive nursing services for the effective management of chronic conditions such as diabetes and hypertension.
Clinical Registered Nurse
UPMC St. Margaret Hospital
01.2010 - 02.2012
- Developed strong working relationships with physicians and other medical personnel, fostering a collaborative approach to patient care management across disciplines.
United States Naval Officer
United States Navy, USN
05.2000 - 12.2004
- Honorably served aboard USS Denver (LPD-9) and Coronado Naval Air Station, remaining on inactive reserve duty through 2017.
Education
Master of Science - Nursing Leadership And Management
Chamberlain College of Nursing
Springfield, IL12-2026
Diploma - Nursing
UPMC St. Margaret's School of Nursing
Pittsburgh, PA10.2009
Bachelor of Science - Oceanography
Unites States Naval Academy
Annapolis, MD05.2000
Timeline
Clinical Care Coordinator
Department of Veterans Affairs
07.2022 - Current
Workers’ Compensation Nurse Case Manager
Broadspire (Crawford & Company)
10.2021 - 05.2022
Nurse Case Manager Lead Analyst
Cigna
05.2015 - 09.2021
Clinical Nurse
West Penn Hospital
01.2014 - 04.2015
Home Health Nurse Case Manager
ViaQuest
03.2012 - 01.2014
Clinical Registered Nurse
UPMC St. Margaret Hospital
01.2010 - 02.2012
United States Naval Officer
United States Navy, USN
05.2000 - 12.2004
Bachelor of Science - Oceanography
Unites States Naval Academy
Master of Science - Nursing Leadership And Management
Chamberlain College of Nursing
Diploma - Nursing
UPMC St. Margaret's School of Nursing
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