Ann Cline
Oroville,WA
Summary
Customer service and hospitality professional with healthcare administration experience and a history of strengthening relationships with customers, patients, and coworkers. Skilled in coordinating daily operations while managing multiple priorities in fast-paced environments. Responsible for financial transactions, accurate records, and high-quality service delivery.
Overview
11
11
years of professional experience
Work History
Server
Danny Boy Bar & Grill
Brewster, Washington
04.2026 - Current
- Supported customers by promptly responding to requests and proactively identifying needs.
- Built positive working relationships with customers and staff through consistent communication.
- Managed multiple responsibilities simultaneously while maintaining a professional demeanor.
Bartender/Serer
Pastime Brewery
Oroville , WA
04.2023 - 12.2024
- Delivered friendly, professional customer service, fostering customer loyalty and repeat business.
- Employed strong interpersonal skills to connect with customers, ensuring their needs were met.
- Coordinated daily opening and closing tasks, ensuring efficient operations and customer satisfaction.
Sales and Service Associate
USPS
Omak, Washington
03.2022 - 03.2023
- Provided product knowledge and customer insights to facilitate informed customer decisions.
- Coordinated daily tasks under tight deadlines, ensuring high quality and consistency.
- Assisted team members in ensuring smooth daily operations.
Receptionist
Animal Hospital of Omak
Omak, Washington
09.2020 - 03.2022
- Greeted clients and pets at Animal Hospital of Omak front desk.
- Answered multi-line phones and scheduled veterinary appointments.
- Updated patient records and verified client contact information.
- Processed checkouts and explained service charges to pet owners.
Patient Account Representative
Mid Valley Hospital
Omak, Washington
03.2016 - 03.2021
- Provided professional, compassionate service to patients, thereby enhancing their experience.
- Ensured accuracy in data entry for electronic medical record system, supporting patient care.
- Compiled daily operational reports for review.
Skills
- Client relations
- Order processing
- Time management
- Problem solving
- Food safety compliance
- Inventory management
Timeline
Server
Danny Boy Bar & Grill
04.2026 - Current
Bartender/Serer
Pastime Brewery
04.2023 - 12.2024
Sales and Service Associate
USPS
03.2022 - 03.2023
Receptionist
Animal Hospital of Omak
09.2020 - 03.2022
Patient Account Representative
Mid Valley Hospital
03.2016 - 03.2021