Ann Cunningham

• Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
• Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
• Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
• Improved patient satisfaction scores by fostering a collaborative and supportive team environment.

Responsible for physical and psychological nursing assessment for all admissions during a tour of duty two days a week. Also collaborating with different team members to better enhance the patient experience while providing the upmost professional care from all disciplines. Writing a nursing care plan that was collaborative including all pertinent caregivers over a twenty four hour time table to ensure consistent and appropriate care to the patient. Interacted with .family members to ensure adequate communication as well as pertinent education as needed to provide the ease of family members placing there loved ones in a homelike setting. Provided ongoing oversight as to the patient comfort and needs as well as acting in a competent manner in all emergent situations.

• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
• Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.

• Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
• Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
• Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
• Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
• Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
• Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
• Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers.
• Promoted a culture of continuous improvement within the nursing department by regularly soliciting feedback from staff members and incorporating suggestions into practice when appropriate.
• Decreased hospital readmission rates through diligent monitoring of high-risk patients and proactive interventions as needed.
• Developed effective care plans tailored to individual patient needs, ensuring comprehensive treatment approaches.
• Streamlined nurse scheduling, ensuring adequate coverage and minimizing overtime expenses.
• Maintained regulatory compliance by conducting regular audits, reviews, and updates on policies and procedures.
• Developed and distributed nursing assignments for unit employees that outlined individual and group tasks.
• Evaluated and monitored care and services throughout shift to improve quality levels.
• Inventoried medications, supplies and equipment and distributed stock to patients.
• Enforced nursing practice standards and recommended unit and institution policies and procedures to boost medical care quality.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
• Communicated with patients, ensuring that medical information was kept private.
• Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
• Created customized care plans, working with hospital staff and families to assess and meet individual needs.
• Ordered all pharmacy supplies and kept check on inventory levels.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Removed trash and straightened counters to keep pharmacy area clean and neat.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.