Ann Gold
Lakewood,WA
Summary
Talented Executive offering proven background in business settings and driving organizational change at operational levels. Demonstrated leadership, planning, and problem-solving abilities focused on delivering robust, performance-oriented strategies to meet current and expected demands.
Overview
50
50
years of professional experience
1
1
Certification
Work History
Teacher K-3 and Music K-8
FL and WA Schools
, FL WA
08.2010 - 10.2025
- Participated in workshops, trainings and conferences to improve educational skills.
Senior Product Specialist
Car Pros Kia
Tacoma, WA
10.2024 - 03.2025
- Scheduled and coordinated customer appointments to improve sales opportunities.
- Conducted outreach to 100 to 300 clients daily via email, text, and phone for marketing and finance pre-approvals.
- Assisted teams with aligning marketing strategies and objectives based on data-driven insights.
- I worked on a marketing campaign for JBLM newcomers to purchase cars, and designed the campaign buttons, banners, and posters for the project.
VP Sales and Customer Service
Ansercomm
, NJ PA FLA
01.1976 - 06.2004
- Created dynamic marketing initiatives targeting client acquisition for advanced electronic communications service.
- Assisted the company president, an early pioneer in call-center services, in developing customized telecommunication services for various commercial organizations, including political parties, medical societies, and other large organizations in need of centralized call-in facilities.
- Created and nurtured lucrative customer connections.
- Crafted detailed guide for operational, sales, and customer service procedures in 15 locations.
- Established fully computerized call centers by eliminating paper processes.
Education
Bachelor of Arts - Vocal Performamce
Oberlin College
Oberlin, OHSkills
- Analytical Problem Solving
- Customer Engagement
- Innovative Thinking
- Skillful Task Management
- Reporting and documentation
- Strong Written Communication Skills
Certification
Wa Residency Teaching Certificate through 2030
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Senior Product Specialist
Car Pros Kia
10.2024 - 03.2025
Teacher K-3 and Music K-8
FL and WA Schools
08.2010 - 10.2025
VP Sales and Customer Service
Ansercomm
01.1976 - 06.2004
Bachelor of Arts - Vocal Performamce
Oberlin College
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