Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Ann Herring

Freeland ,PA

Summary

Dynamic Process Assistant with a proven track record at Amazon, adept in cross-functional collaboration and lean methodologies. Excelled in optimizing processes, enhancing safety protocols, and driving continuous improvement. Skilled in performance monitoring and fostering team environments, significantly contributing to operational excellence and workplace productivity.

Overview

11
11
years of professional experience

Work History

Process Assistant

Amazon
Pittston, PA
02.2025 - Current

  • Coordinated cross-functional activities necessary for successful implementation of new processes.
  • Identified areas for improvement and recommended solutions to optimize processes.
  • Assisted in the development of efficient and effective process protocols.
  • Identified areas for improvement within existing processes.
  • Provided support to team members in resolving process-related issues.
  • Collaborated with colleagues to develop innovative solutions for complex problems.
  • Monitored process performance to ensure compliance with established standards.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Operated equipment and machinery according to safety guidelines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Warehouse Worker

Amazon
Hazleton, PA
06.2014 - 02.2024
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Investigated any reported problems regarding shipping errors or damages.
  • Staged and sorted multiple types of products for loading.
  • Identified discrepancies between physical count and computer data.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Used pallet jacks to move items to and from warehouse locations.
  • Operated scanners, computers, and other equipment to track orders.
  • Conducted immediate and longer-term follow-ups to ascertain effectiveness of problem-solving activities.
  • Shared information and resources to support problem-solving strategy.
  • Implemented continuous improvement practices to minimize future issues.
  • Mentored junior team members and managed employee relationships.
  • Conducted research into industry best practices for problem-solving approaches.
  • Conducted thorough research to understand underlying problems and proposed evidence-based solutions.
  • Collaborated with cross-functional teams to resolve pressing challenges.
  • Identified patterns and trends that could lead to potential problems.
  • Performed audits on outgoing trucks.

Education

Bachelor of Science - Accounting And Finance

University of The Potomac
Online
03-2024

Skills

  • Scheduling coordination
  • Performance monitoring
  • Supplier relations
  • Attendance tracking
  • Safety management
  • Lean methodologies
  • Management support
  • Workflow management
  • Assignment delegation
  • Cross-functional collaboration
  • Key performance indicators
  • Dispute resolution
  • Continuous improvement
  • Change implementation
  • Process flows
  • Operational support
  • Metrics tracking

Accomplishments

  • Presidents list from UTOP

References

References available upon request.

Timeline

Process Assistant

Amazon
02.2025 - Current

Warehouse Worker

Amazon
06.2014 - 02.2024

Bachelor of Science - Accounting And Finance

University of The Potomac

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Ann Herring