Ann Hold
North Port
Summary
To obtain a fulltime as a Registered/CertifiedMedical Assistant within your organization
Overview
18
18
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Registered /Certified Lead Medical Assistant
Cleveland Clinic Florida
Stuart
11.2014 - 05.2025
- Maintain my Registration by testing yearly through NCCT
- Prepare weekly staffing Schedules
- Confidently triage phone calls and answer the refill line
- Room patients obtaining brief medical histories, review medications and obtain vitals
- Input procedures into the surgical case
- Check out patients and schedule follow up visits
- Deliver patients results and chart appropriately
- Order all supplies for the office
- Maintain sample closet
- Help maintain the physicians in basket
- Handle any office maintenance requests or emergencies
- Epic Super User for clinical staff.
Patient Service Representative/Clinical
Martin Health Systems
Stuart
03.2007 - 11.2014
- Schedule patient appointments, check patients in and out and collect co-pay’s
- Room patients and obtain vitals and medical history
- Input information into EMR
- Administer vaccinations and therapeutic injections
- Phlebotomy
- Fill out state required forms for physicals and immunizations
- Input vaccinations into the Florida Shots data base
- Order all clinical supplies for the office
- Back up for ordering vaccinations through Cardinal and Florida Shots
- Help maintain office supplies, samples closets, and vaccinations insuring expiration dates are valid
Education
Associate of Science - Medical Assisting
Washington County Technical Collage
Calais, ME 08.2004 - 08.2006
Skills
- Epic charting
- Patient triage
- Medication management
- Supply ordering
- Customer service
- Appointment scheduling
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Critical thinking
- HIPAA compliance
- Patient care coordination
- Staff oversight
- Clinical leadership
- Infection control procedures
- Medical terminology proficiency
- Venipuncture and phlebotomy
- Data entry
Certification
- Registered/Certified Medical Assistant
- BLS
Timeline
Registered /Certified Lead Medical Assistant
Cleveland Clinic Florida
11.2014 - 05.2025
Patient Service Representative/Clinical
Martin Health Systems
03.2007 - 11.2014
Associate of Science - Medical Assisting
Washington County Technical Collage
08.2004 - 08.2006