Emma Lee
Neenah,WI
Summary
Compassionate Medical Assistant with expertise in patient care, medical record management, and EPIC charting. Committed to enhancing patient education and collaborating effectively within healthcare teams.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Certified Medical Assistant (AAMA)
ThedaCare Physicians
Neenah, WI
01.2021 - Current
- Administered medications and provided injections daily.
- Assisted in patient intake and managed medical records, ensuring efficient workflow.
- Prepared examination rooms and maintained sterile, accessible equipment.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Documented patient histories and vital signs accurately in EPIC systems.
- Coordinated patient appointments, ensuring timely follow-up on referrals to support continuity of care.
- Conducted diagnostic tests such as EKGs or basic eye exams in accordance with established protocols.
- Educated patients about medications, procedures, and physician's instructions.
- Educated patients on health maintenance and wellness strategies, promoting proactive health management.
- Collaborated with healthcare team to streamline patient care delivery processes, enhancing overall patient experience.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Collected, labeled, and stored laboratory specimens properly before testing.
- Provided ongoing support to users, troubleshooting Epic system challenges.
Certified Nursing Assistant
Brewster Village
Appleton, WI
07.2019 - 12.2020
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Supported mobility by assisting with transfers and ambulation of residents.
- Observed and reported unusual symptoms and changes to charge nurse.
- Documented patient information accurately in electronic health records systems.
- Participated in care planning meetings to discuss resident needs and preferences.
- Trained new staff on best practices for patient care and safety protocols.
Certified Nursing Assistant/Restorative Aide
Oakridge Gardens Rehabilitation and Memory Center
Menasha, Wisconsin
11.2017 - 12.2020
- Assisted residents with daily living activities and personal care.
- Monitored vital signs and reported changes to nursing staff.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Provided emotional support and companionship to residents.
- Educated residents and families on health management practices.
- Facilitated recreational activities to enhance resident engagement.
- Maintained cleanliness and organization of resident living areas.
Dietary Aide
Oakridge Gardens Rehabilitation and Memory center
Menasha, Wisconsin
01.2016 - 11.2017
- Collaborated with nursing staff to ensure adherence to individualized meal plans.
- Served food and snacks according to planned menu and patients' diet orders.
- Delivered exceptional customer service while interacting with residents at mealtime.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
Education
Associate Degree in Nursing -Part Time - Nursing
Fox Valley Technical College
Appleton, WI12-2027
Medical Assistant (Technical Diploma) - Allied Health And Healthcare Administration/clinic
Fox Valley Technical College
Appleton, WI12-2020
Nursing Assistant (Technical Diploma) - Nursing
Fox Valley Technical College
Appleton, WI12-2017
Skills
- Medical record management
- Vital signs monitoring
- EPIC charting
- Epic software proficiency
- Patient care
- Health education
- Clinical training experience
- Team collaboration
- Interdepartmental collaboration
- Time management
- Compassionate bedside manner
Certification
- Basic Life Support (CPR and AED Program)
- Certified Medical Assistant (AAMA)
Timeline
Certified Medical Assistant (AAMA)
ThedaCare Physicians
01.2021 - Current
Certified Nursing Assistant
Brewster Village
07.2019 - 12.2020
Certified Nursing Assistant/Restorative Aide
Oakridge Gardens Rehabilitation and Memory Center
11.2017 - 12.2020
Dietary Aide
Oakridge Gardens Rehabilitation and Memory center
01.2016 - 11.2017
Associate Degree in Nursing -Part Time - Nursing
Fox Valley Technical College
Medical Assistant (Technical Diploma) - Allied Health And Healthcare Administration/clinic
Fox Valley Technical College
Nursing Assistant (Technical Diploma) - Nursing
Fox Valley Technical College