Ann Householder
Edward Jones
Chenoa,IL
32
Years of experience
Work History
Branch Office Administrator
8 Years- Managed daily office operations, ensuring efficient workflow and client engagement.
- Coordinated scheduling for client meetings and appointments to optimize advisor availability.
- Assisted in preparation of financial documents, enhancing accuracy and compliance with firm standards.
- Implemented office procedures that streamlined communication among team members and clients.
Office Administrator
24 Years- Managed daily office operations, ensuring smooth workflow and timely communication.
- Organized and maintained physical and digital filing systems for efficient document retrieval.
- Coordinated scheduling of appointments, meetings, and service reminders for clients and staff.
- Assisted in processing invoices and managing accounts payable to maintain financial accuracy.
- Developed office procedures to enhance efficiency, reducing response times for client inquiries.
- Supported inventory management by tracking supplies and placing orders as needed.
- Trained new staff on administrative protocols, fostering a collaborative work environment.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reconciled account files and produced monthly reports.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Interceded between employees during arguments and diffused tense situations.
- Monitored front areas so that questions could be promptly addressed.
Education
High School Diploma
Skills
•Client relations
•Communication
• Scheduling
•Organization
•Computer skills
•Ability to relate to many religious backgrounds
Timeline
Branch Office Administrator
Edward Jones
07.2015 - 07.2023Read More
Office Administrator
Fogarty's Garage
07.1991 - 07.2015Read More
Chenoa High School
High School Diploma
Read More