Ann Keenan
Cole's Quality Foods
Hamilton,MI
30
years of professional experience
Human Resources professional prepared to drive organizational success through effective people management and strategic planning. Expertise in employee relations, talent acquisition, and compliance, with a strong focus on team collaboration and achieving measurable outcomes. Adaptable and reliable, skilled in navigating dynamic environments and aligning HR strategies with business goals.
Work History
Director of Human Resources
7 Years 7 Months- Led and owned all aspects of Human Resources for 2 food manufacturing plants (Michigan & Iowa) and Corporate office, including Recruiting, Hiring, Retention, Employee Relations, Payroll, Benefits, Safety and Compliance.
- Led labor relations, union communications, grievance resolutions and union negotiations. Successfully negotiated 3 contracts for 2 plants and 2 unions.
- Managed employee relations, resulting in a positive workplace culture that enhanced employee engagement and retention.
- Collaborated with leadership to align People & Culture strategies with business goals.
- Focused on Compliance by maintaining and enhancing the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
- Enhanced organizational compliance by planning, implementing, and evaluating employee relations and human resources policies and programs.
- Oversaw the administration of employee benefits for 2 plants and ensured compliance with wage & hour regulations.
- Handled workers’ compensation and employee-related legal matters.
- Researched and monitored changes in employment laws, regulations, and case law; provided timely recommendations to Executive and Plant leadership.
- Served as strategic HR business partner to plant leadership and executive leadership to provide proactive guidance on workforce planning, engagement, and collaboration on operational goals, contract-specific requirements and organizational effectiveness.
- Developed employee relations metrics and reporting to identify trends and inform strategic decisions for continuous improvement.
Human Resources Manager
10 Years- Led and owned all aspects of Human Resources including Recruiting, Hiring, Employee Relations, Payroll, Benefits, Safety and Compliance.
- Led the assessment of all HR systems and then led the implementation of new systems where necessary. Systems implemented: Payroll/Timekeeping - which not only eliminated manual timecards, but also integrated benefits, expense reporting, OSHA reporting, and ACA reporting; Applicant tracking system; online hire forms; Job Postings.
- Led the assessment of all HR systems and implemented new systems. Systems implemented included Payroll/Timekeeping, which eliminated manual timecards and integrated benefits, expense reporting, OSHA reporting, and ACA reporting; applicant tracking system; online hire forms; and job postings.
- Managed all compliance tasks, including OSHA, EEOC, ACA, FMLA, ADA, and adherence to state and federal employment laws.
- Owned all benefits including Medical, Dental, Vision, Life Insurance, Flexible Spending Accounts, COBRA Administration, Vacation/Service Time/Paid Medical Leave, Employee Assistance Funds, Paid Holidays, Maternity Leave, 401K and ESOP and all audit/compliance related items.
- Managed performance evaluations by implementing monthly coaching forms and enhancing evaluation processes to improve overall effectiveness.
- Managed all performance evaluations, including implementing monthly coaching forms, improved evaluation forms and an improved process.
- Led all Safety initiatives, including leading the Safety Team, OSHA programs, Safety Improvement programs, worker's compensation administration and annual audits, tracking of Safety Recordables and DART rate as well as responsible for all incidents reports, accident investigations, corrective actions and Safety Training.
- Handled all employee discipline, warnings, terminations, documentation, and unemployment claims.
- Provided global support for our locations in Mexico, Hungary and China, including solo responsibility for setting up all People systems in Hungary and leading global systems implementation in all 3 locations.
- Partnered with key business leaders to develop HR strategies focused on training, staffing, team growth, incentives, decision-making, and key metric improvements.
Business Unit Leader/HR Support
2 Years- Led three stand-alone business units.
- Led teams in daily operations, product scheduling, customer visits and quality sorts.
- Coached, trained, and developed all team members.
- Understood and positively impacted all key measures pertaining to labor efficiency, quality, delivery and safety.
- Assisted in moving two product lines to our Mexico Facility.
- Supported HR team with HR improvement projects, payroll, and benefits administration, streamlining processes.
People Lead
3 Years- Led the organization and daily operation of a large, multifaceted automotive injection-molding and paint department.
- Assumed responsibility for labor and safety key measures, addressed monthly misses, and developed action plans for continuous improvement.
- Oversaw all hourly and supervisor staffing, training, and people related policies and procedures.
- Led training and implemented lean initiatives, including JCMS, Kan Ban, 5S, and MCOD in molding and paint areas.
- Conducted all safety and quality reviews with production team members, supervisors and support teams. Initiated corrective action, new policies and procedures or disciplinary action as needed for any of the reviews.
- Promoted a safe work environment by overseeing department injury prevention 5s, job rotation, ergonomic work practices, pro-active injury reviews and safety observations.
- Conducted all safety and quality reviews with production team members, supervisors and support teams. Initiated corrective action, new policies and procedures or disciplinary action as needed for any of the reviews.
- Promoted a safe work environment by overseeing department injury prevention 5s, job rotation, ergonomic work practices, proactive injury reviews and safety observations.
- Worked collaboratively with all other support group teams, including quality, technical, materials and human resources.
HR Supervisor
3 Years- Oversaw daily production, team member performance, and HR tasks for 2nd Shift, ensuring operational efficiency.
- Oversaw 2nd Shift daily activities including daily production, team member performance, and Human Resource related tasks.
- Directed and mentored shift supervisors in their daily activities and career development.
- Assisted in training HR policies, leadership classes, and supervisor training to enhance team capabilities.
- Participated in training and implementing Lean Practices across production areas to improve workflow.
HR Admin
Production Supervisor
4 YearsEducation
PHR Certified
Skills
25 years HR leadership
HR practices knowledge
Compliance management
HR payroll systems expertise
Continuous improvement
Drive and motivation
Communication skills
Relationship building
Benefits management
Compliance oversight
HR metrics
HR administration
Timeline
Director of Human Resources
Cole's Quality Foods
01.2019 - CurrentRead More
Human Resources Manager
Ventura Manufacturing
01.2009 - 01.2019Read More
Business Unit Leader/HR Support
Ventura Manufacturing
01.2007 - 01.2009Read More
People Lead
Johnson Controls
01.2004 - 01.2007Read More
HR Supervisor
Johnson Controls
01.2001 - 01.2004Read More
HR Admin
Johnson Controls
01.2001 - 01.2001Read More
Production Supervisor
Johnson Controls
01.1997 - 01.2001Read More
Grand Valley State University
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PHR Certified
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Davenport University
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