Ann Lampen

Coordinated event logistics to enhance timely execution, and client satisfaction.

Streamlined client orders to ensure timely delivery.

Efficiently executed food and beverage set up for numerous events.

Maintained client relationships while learning and taking criticism.

Memorize restaurant’s food and beverage menu in order to be knowledgeable in recommending items to guests.

Operate POS terminal to input customer orders, take payments and complete transactions in a fast paced environment

Brainstormed and implemented numerous ways to allow the FOH to run efficiently.

Top sales leader at this location.

• Delivered exceptional customer service, ensuring a positive dining experience for guests.
• Coordinated food and beverage orders with kitchen staff to guarantee timely service.
• Trained new servers on menu offerings and restaurant protocols for seamless operations.
• Managed multiple tables efficiently, prioritizing guest needs and enhancing satisfaction levels.

• Coordinated property inspections to assess condition and identify necessary preservation tasks.
• Implemented maintenance schedules to ensure timely upkeep of properties in compliance with business guidelines
• Reviewed photos and statements from contractors for multiple properties and provided timely results for job completion.
• Developed quality control processes to enhance service delivery and minimize operational disruptions.