Hi, I’m
Ann-Laury Colimon
Pembroke Pines,FL
Summary
Won employee of the month for attendance as well as performance
Overview
6
years of professional experience
Work History
Atento / De’Longhi
Office Tech Support
11.2022 - 02.2025
Job overview
• Handled inbound / outbound calls
• Troubleshooted any tech issues with customers, answered questions, and processed orders
Nations Benefits
Provider Support Specialist
04.2021 - 10.2022
Job overview
• Handled inbound / outbound calls
•Managed appointments setting for providers in office seeing patients daily.
Central BDC
WFH Customer Service Representative
02.2021 - 04.2021
Job overview
• Handled inbound / outbound calls
• Managed appointments for yearly oil changes and other service-related needs
Maximus
Customer Service Representative
01.2020 - 10.2020
Job overview
• Handled inbound / outbound calls
• Supported customers with Census 2020 form submissions and answered related questions
Teleperformance
Customer Service Representative
10.2018 - 01.2020
Job overview
• Handled inbound / outbound calls
• Assisted customers with insurance inquiries, United Healthcare co-pays, and order placement
Education
Broward College Davie, FL
from Finance
Piper High School Sunrise, FL
High School Diploma
06.2017
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
French
Native or Bilingual
Creole
Native or Bilingual
English
Native or Bilingual
Timeline
Office Tech Support
Atento / De’Longhi
11.2022 - 02.2025
Provider Support Specialist
Nations Benefits
04.2021 - 10.2022
WFH Customer Service Representative
Central BDC
02.2021 - 04.2021
Customer Service Representative
Maximus
01.2020 - 10.2020
Customer Service Representative
Teleperformance
10.2018 - 01.2020
Broward College
from Finance
Piper High School
High School Diploma
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