JEAN-HONDER JOSEPH
Palm Bay,FL
Summary
High-energy Recreational Leader adept at developing exciting calendar events to maximize budgetary resources while fulfilling community desires. Talented problem-solver with personable and open style.
Overview
26
26
years of professional experience
Work History
Office Tech Support
New Generation Professional Services LLC
1071 Port Malabar Blvd NE Palm Bay, Fl 32905
03.2019 - Current
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Modified and directed project plans to meet organizational needs.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Developed and maintained relationships with customers and suppliers through account development.
NIGHT SUPERVISOR FOR THE HOUSEKEEPING DEPARTMENT
DANIA FLORIDA
DANIA FLORIDA
02.2003 - 04.2007
- Observed each team member to carry out duties and provided constructive criticism.
- Assigned each member of person team with specific daily tasks and responsibilities.
- Managed communication between associates and management, addressing key issues and needs.
- Trained staff members to perform inventory management, customer service and maintenance.
- Upheld federal safety standards and environmental disposal protocols.
- Compiled reports on production shortfalls, accidents and equipment problems.
Hotel Supervisor
Sheraton Hotel & Resorts
Dania Beach, FL
03.1998 - 04.2003
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Provided exceptional service and assistance to guests upon check-in.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Provided services efficiently and with high level of accuracy.
- Also supervise laundry department and responsible to supply garments for room division employees and banquet service. And controlling maintenance of all machines.
Education
Bachelor of Science - Business Administration
EVEREST UNIVERSITY OF MELBOURNE,FL
Melbourne, FLAssociate of Science - Business Management
FORT LAUDERDALE COLLEGE AND UNIVERSITY
Fort Lauderdale, FL07.1996
High School Diploma -
COLLEGE NOTRE DAME DE LOURDES
PORT-DE-PAIX, HAITI06.1986
Skills
- Friendly, Positive Attitude
- Special Needs Client Assistance
- Composure and Emotional Control
- Treatment Goal Assessment
Languages
English
Professional Working
French
Full Professional
Timeline
Office Tech Support
New Generation Professional Services LLC
03.2019 - Current
NIGHT SUPERVISOR FOR THE HOUSEKEEPING DEPARTMENT
DANIA FLORIDA
02.2003 - 04.2007
Hotel Supervisor
Sheraton Hotel & Resorts
03.1998 - 04.2003
Bachelor of Science - Business Administration
EVEREST UNIVERSITY OF MELBOURNE,FL
Associate of Science - Business Management
FORT LAUDERDALE COLLEGE AND UNIVERSITY
High School Diploma -
COLLEGE NOTRE DAME DE LOURDES