JEAN-HONDER JOSEPH
Palm Bay,FL
Summary
High-energy Recreational Leader adept at developing exciting calendar events to maximize budgetary resources while fulfilling community desires. Talented problem-solver with personable and open style.
Overview
26
26
years of professional experience
Work History
Office Tech Support
New Generation Professional Services LLC
03.2019 - Current
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Modified and directed project plans to meet organizational needs.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Developed and maintained relationships with customers and suppliers through account development.
NIGHT SUPERVISOR FOR THE HOUSEKEEPING DEPARTMENT
DANIA FLORIDA
02.2003 - 04.2007
- Observed each team member to carry out duties and provided constructive criticism.
- Assigned each member of person team with specific daily tasks and responsibilities.
- Managed communication between associates and management, addressing key issues and needs.
- Trained staff members to perform inventory management, customer service and maintenance.
- Upheld federal safety standards and environmental disposal protocols.
- Compiled reports on production shortfalls, accidents and equipment problems.
Hotel Supervisor
Sheraton Hotel & Resorts
03.1998 - 04.2003
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Provided exceptional service and assistance to guests upon check-in.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Provided services efficiently and with high level of accuracy.
- Also supervise laundry department and responsible to supply garments for room division employees and banquet service. And controlling maintenance of all machines.
Education
Bachelor of Science - Business Administration
EVEREST UNIVERSITY OF MELBOURNE,FL
Melbourne, FLAssociate of Science - Business Management
FORT LAUDERDALE COLLEGE AND UNIVERSITY
Fort Lauderdale, FL07.1996
High School Diploma -
COLLEGE NOTRE DAME DE LOURDES
PORT-DE-PAIX, HAITI06.1986
Skills
- Friendly, Positive Attitude
- Special Needs Client Assistance
- Composure and Emotional Control
- Treatment Goal Assessment
Languages
English
Professional Working
French
Full Professional
Timeline
Office Tech Support
New Generation Professional Services LLC
03.2019 - Current
NIGHT SUPERVISOR FOR THE HOUSEKEEPING DEPARTMENT
DANIA FLORIDA
02.2003 - 04.2007
Hotel Supervisor
Sheraton Hotel & Resorts
03.1998 - 04.2003
Bachelor of Science - Business Administration
EVEREST UNIVERSITY OF MELBOURNE,FL
Associate of Science - Business Management
FORT LAUDERDALE COLLEGE AND UNIVERSITY
High School Diploma -
COLLEGE NOTRE DAME DE LOURDES
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